Front Desk Receptionist
Location: Toronto, Ontario
Build what's next at Minto
Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.
From day one, we've got you covered
From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:
Competitive compensation with performance-based annual bonus-
Comprehensive benefits starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave
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RRSP matching program and paid time off program to support your future and recharge
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Peer-to-peer recognition platform that celebrates your contributions
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Professional development and learning support to fuel your growth
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Exciting career paths across a dynamic and purpose-driven organization
Your place in our story
As the first point of contact on the property or via phone, you’ll be the welcoming presence for our residents, guests, and vendors. This role requires professionalism, strong customer service skills, and the ability to resolve inquiries or direct them appropriately—all while delivering a positive experience every time. The Receptionist will be reporting to the Property Manager.
Here’s how you’ll contribute
Deliver an exceptional customer experience for all guests and residents
Respond promptly and courteously to resident issues, informing management and following up where needed
Maintain detailed logbooks of activities, maintenance requests, key distribution, and escalate matters as appropriate
Enter service notifications, work orders, and purchase requisitions accurately into Yardi in a timely manner
Coordinate access for team members and contractors, ensuring proper notice is provided
Support the team with correspondence, ordering supplies, filing, and contacting residents as needed
Ensure adherence to building security and access procedures
Other duties within the scope, spirit, and purpose of the job, as requested by management
What you bring to the team
Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.
1–2 years of customer service experience
Bilingualism is considered an asset
Knowledge of Yardi is an asset
Strong listening and communication skills (verbal and written)
Collaborative, team-oriented mindset
Computer proficiency: Microsoft Office (Word, Excel, PowerPoint), Outlook
Ability to multitask and work in a dynamic environment
Hiring pay range: $42,000 a year
Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.
Ready to build your future with us?
Whether you're just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.
Join a team where your growth, purpose, and potential are celebrated. Let’s create something meaningful—together.
About Minto Apartment REIT
Our mission to build vibrant communities begins with the people who make it all possible—our employees. In 2024, we were proudly recognized with the Federation of Rental-housing Providers of Ontario (FRPO) MAC Award for Outstanding Company Culture, a testament to our commitment to cultivating a workplace where employee well-being and shared purpose thrive.
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Minto does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization. Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process, we’ll work with you to ensure your needs are met. To request accommodation, please contact us at [email protected].
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