About Samosa and Sweet Factory
Founded in 1989 by the visionary Sandhu Brothers, Samosa and Sweet Factory has revolutionized the art of crafting traditional Indian snacks and sweets. With a state-of-the-art manufacturing facility in Toronto, we combine time-honored recipes with innovative automation techniques to deliver exceptional quality and taste.
Our flagship brand, Apna Taste, brings the authentic flavors of India to customers across the globe. From our signature samosas to a wide variety of Indian sweets, we are committed to using the freshest ingredients and maintaining competitive prices.
At Samosa and Sweet Factory, we take pride in our dedication to excellence, customer satisfaction, and cultural heritage. Join our team and be part of a legacy that celebrates tradition while embracing innovation.
Job Summary:
We are seeking a motivated and customer-focused Retail Sales Associate to join our team in a fast-paced retail environment. This is a hands-on role that requires strong teamwork, excellent communication skills, and a commitment to delivering exceptional customer service. The ideal candidate is reliable, energetic, and capable of multitasking while maintaining high standards of cleanliness, organization, and efficiency.
Key Responsibilities
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Work effectively in a fast-paced environment while maintaining accuracy and attention to detail
- Collaborate with team members to ensure smooth daily operations
- Operate POS system and accurately process cash, debit, and credit card transactions
- Handle cash payments and maintain proper cash handling procedures
- Pack customer orders efficiently and accurately
- Assist with assembling food items and meals as per company standards
- Maintain cleanliness and organization of the store, including completing regular cleaning duties
- Restock shelves and ensure product displays are well-maintained and visually appealing
- Follow food safety, hygiene, and health & safety standards at all times
- Address customer inquiries, concerns, and complaints in a professional manner
- Support opening and closing procedures as required
Requirements & Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Comfortable working in a fast-paced and high-volume environment
- Strong time management and multitasking abilities
- Flexible availability, including evenings, weekends, and holiday
Language Requirements
- English, Hindi and Punjabi
Ability to commute/ Relocate:
- Brampton, ON: reliably commute or plan to relocate before starting work (required)
Job Type: Full-time
Pay: From $17.60 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Ability to commute/relocate:
- Brampton, ON L6R 0E1: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Food service: 1 year (required)
Work Location: In person
