Guest Service Agent – Where Great Stays Begin
Do you love making people feel welcome the moment they walk through the door? Do you believe a smile, a warm greeting, and a genuine conversation can turn a stay into a memorable experience? If so, we would love to meet you!
At Delta Hotels by Marriott Calgary South, we believe in the power of simple, thoughtful service done exceptionally well. As a Guest Service Agent, you are the first impression and the lasting impression for every guest who stays with us. You are not just checking people in — you are creating a warm, welcoming experience from the very first hello.
What you’ll be doing:
- Greeting guests with confidence, warmth, and genuine enthusiasm
- Checking guests in and out efficiently while creating a positive, personal connection
- Answering questions, solving problems, and making every guest feel valued
- Anticipating guest needs and going the extra step to exceed expectations
- Working as part of a supportive, team-focused front office
- Creating moments that make guests want to return again and again
What makes you a great fit:
- You naturally enjoy helping people
- You stay calm, positive, and professional — even during busy moments
- You believe that great customer service is about attitude, not just tasks
- You enjoy working in a fast-paced, people-focused environment
- Previous hospitality or customer service experience is a bonus, but personality matters most!
What you can expect from us:
- A welcoming and supportive team
- A workplace where guest experience truly matters
- A role where no two days are ever the same
If you are someone who takes pride in creating exceptional guest experiences and loves being part of a positive team environment, we would love to hear from you!
Apply today and help us create stays that feel simple, warm, and perfectly memorable.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
Work Location: In person
