Assistant Spa & Retail Manager – Immediate Hire
We are seeking a dynamic, organized, and customer-focused Assistant Spa & Retail Manager to help oversee the daily operations of our spa and retail location. The ideal candidate will help maintain a high level of customer satisfaction, contribute to the overall performance of the location, and provide leadership and guidance to the team.
We are looking for someone who is detail-oriented, professional, and comfortable working in a fast-paced customer service environment. Candidates with experience in retail management, spa or beauty operations, and team leadership are encouraged to apply.
Responsibilities
- Support the day-to-day operations of the spa and retail location.
- Assist with leading and motivating the team to achieve store goals and maintain strong performance.
- Provide excellent customer service and ensure clients have a positive experience.
- Contribute to sales growth, client retention, and overall store performance.
- Coordinate staff scheduling, onboarding, and daily team needs.
- Handle customer questions, concerns, and complaints professionally.
- Ensure company policies, procedures, and service standards are followed.
- Maintain a clean, organized, and professional spa and retail environment.
- Ensure retail displays and visual merchandising are maintained to a high standard.
- Encourage the team to confidently introduce clients to appropriate treatments, packages, and retail products based on their needs.
- Support inventory, product organization, and general store administration.
- Provide leadership and guidance to the team during daily operations.
- Lead by example and help maintain a positive, professional, and high-performing work environment.
- Perform other duties as required.
Requirements
- Previous experience in retail management or a similar customer-focused environment.
- Strong leadership and team management skills.
- Excellent customer service skills.
- Good understanding of retail operations and store performance.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Comfortable working with store goals and performance targets.
- Minimum of 1 year of retail experience.
- Minimum of 1 year of management or supervisory experience preferred.
- Experience in spa, beauty, skincare, wellness, or a related industry is preferred.
Pay: $20.00-$30.00 per hour
Experience:
- Retail sales: 1 year (required)
- Retail management: 1 year (preferred)
Work Location: In person
