Office Manager (2 Positions Available)
Company: All Nicks Collision
Location: Calgary, AB
Job Type: Full-Time, Permanent
All Nicks Collision is seeking two (2) experienced, highly organized, motivated, and detail-oriented Office Managers to join our growing team. The successful candidates will play a key role in coordinating daily operations, customer service, insurance communications, estimating, and production management.
Key Responsibilities
- Handle phone calls and email communications with insurance companies, parts suppliers, vehicle owners, and insured clients.
- Coordinate and manage daily workflow, including incoming and outgoing repair projects.
- Monitor production schedules and ensure repairs are completed within established timelines.
- Manage vehicle bookings, customer intake, and vehicle delivery processes.
- Perform quality control checks to ensure repairs meet company and industry standards.
- Assess vehicle damage and prepare accurate repair estimates.
- Communicate with insurance companies and fleet organizations regarding claims, approvals, and supplements.
- Order parts and manage supplemental estimates throughout the repair process.
- Review and reconcile estimates to ensure accuracy and profitability.
- Prepare final invoices and submit weekly operational reports to management.
- Maintain organized records and support overall office administration.
Qualifications
- Minimum 2 years of experience in the automotive collision repair industry is required.
- Experience with estimating software such as Mitchell Connect, Mitchell Cloud Estimating, Audatex, or similar platforms is required.
- Strong knowledge of insurance claims, repair procedures, and collision repair operations.
- Excellent communication, customer service, and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and general computer applications.
- Valid driver's license is preferred.
Compensation & Benefits
- Hourly Wage: $25.00 – $28.00 per hour (based on experience and qualifications)
- Full-time permanent position
- Health and Dental Benefits available after successful completion of the 3-month probationary period
- Opportunity for professional growth and advancement
Positions Available
Number of Positions: 2
How to Apply
Interested candidates may apply by:
[email protected]
Please include "Office Manager Application" in the subject line.
All Nicks Collision
2707 Centre Ave SE
Calgary, AB T2A 2L4
Contact Information
403-235-4148
www.allnickscollision.com
- Application Deadline: June 30, 2026 (5:00 PM Mountain Time)
Pay: $25.00-$28.00 per hour
Benefits:
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Vision care
Application question(s):
Education:
- Bachelor's Degree (preferred)
Experience:
- management : 3 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person