Job Summary
We are seeking a professional and organized Dental Receptionist/Administrator to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of medical terminology to ensure smooth daily operations and exceptional patient service.
Duties
- Greet patients warmly and efficiently manage patient check-in and check-out processes
- Schedule, confirm, and reschedule appointments using dental practice management software .
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Verify patient insurance information and process payments accurately
- Maintain accurate electronic medical records and update patient information regularly
- Assist with billing procedures and insurance claims processing
- Manage correspondence, including emails and fax communications
- Ensure the front desk area is organized, clean, and welcoming
- Support other administrative tasks such as inventory management and document filing
Requirements
- Previous experience as a Dental Receptionist or in a dental or medical office setting is highly preferred
- Proficiency with dental practice management software such as Denture Office Manager (DOMX) is helpful
- Knowledge of medical terminology relevant to dental care is required
- Strong office experience, including handling multi-line phone systems and electronic medical records management
- Pre-authorizing claims and submitting claims for billing
- Excellent communication skills with a friendly, professional demeanor
- Ability to multitask efficiently in a fast-paced environment
- Exceptional organizational skills with attention to detail
- Prior experience with insurance verification and billing processes is a plus
- Familiarity with front desk operations in a healthcare setting is desirable
- knowledge of Polish language and asset.
Pay: $20.00-$25.00 per hour
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
