Our firm provides specialized care for adults within the developmental services sector. We provide behavioral support and supervision of our clients who are often dual-diagnosed. Most of our clients receive support 24 hours a day and 7 days a week making most of the residences continuous operations. The Area Manager is accountable for staffing, operations and service delivery within programs to which they have been assigned. The Area Manager will also ensure the programs and staff are adhering to policies and procedures in conjunction with the agency contracts and Ministry requirements.
Required Qualifications
- This role requires a post-secondary degree in the social services field (e.g., Social Service Worker, Developmental Services Worker, Child and Youth Worker)
- Minimum of five years experience in the social services field
- Proven ability to work as an effective supervisor.
- Current CPR /First Aid Certificate and Safe Management Training
- Police background check including vulnerable sector search
- Ability to work collaboratively, respectfully, and professionally within an interdisciplinary team
- Demonstrated ability to identify risks, problem solve, and identify potential solutions
- Sound judgment and proficiency in making decisions in a timely and cost-effective manner
- Communication skills to respond appropriately to constantly changing needs and crisis situations
- Accurate report writing skills and active listening skills.
Job Responsibilities
- Directly supervise the staff in your business unit attending each of the assigned programs at least once per week;
- Accountable for the day-to-day operations of the assigned residential programs, promptly attend to incidents and submit reports as required;
- Review of each clients’ behaviour progress monthly;
- On call responsibility on a rotational basis;
- Participation in recruitment activity including interviewing, onboarding, and training of new employees;
- Attend meetings with the psychologist and provide clinicians with information pertaining to the policies & procedures as required;
- Participation in reviewing information for payroll staff;
- Ensure employee certifications are up to date;
- Identify and address performance issues in conjunction with HR when needed;
- Ensure the work area and residence (inside and outside) is clean, tidy, properly maintained, safe, and healthy;
- Maintain professional relationships with the families, staff, and outside agencies;
- Acts as an example and trains senior staff;
- Ensure Ministry regulated Health & Safety standards are being monitored regularly.
Applications are encouraged from candidates with the applicable qualifications and experience. While we do appreciate interest from everyone, we can only contact those who we wish to interview.
We are committed to being an Equal Opportunity Employer. Information regarding accommodations in this process can be requested and will be granted.
Job Types: Full-time, Permanent
Pay: $65,000.00-$75,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
Ability to commute/relocate:
- Oakville, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Experience:
- residential care: 5 years (preferred)
- supervisory: 3 years (preferred)
Licence/Certification:
- Class G Licence (required)
- Crisis Intervention Training (preferred)
Work Location: In person
