Job Overview
We are seeking friendly, energetic, and customer-focused Counter Help / Server to join our dynamic team. This role involves providing excellent service to guests, handling food and beverage orders, and ensuring a clean and welcoming environment. The ideal candidate will have a passion for the food industry, strong communication skills, and the ability to work efficiently in a fast-paced setting. Previous experience in food service or restaurant environments is preferred but not required, as training will be provided. This position offers an opportunity to develop valuable skills in customer service, food handling, and restaurant operations.
Duties
- Greet customers warmly and take their orders accurately using POS systems such as Micros POS
- Prepare and serve food items according to established standards and safety guidelines
- Handle cash transactions accurately, including cash handling and cashiering responsibilities
- Upsell menu items to enhance guest experience and increase sales opportunities
- Maintain cleanliness and sanitation of workstations, dining areas, and food preparation zones in compliance with food safety standards
- Assist with food preparation tasks when necessary, including basic kitchen duties and food handling
- Ensure timely delivery of orders to guests while providing exceptional customer service
- Manage multiple responsibilities efficiently through effective time management skills
- Support team members during busy periods to ensure smooth restaurant operations
Experience
- Prior food service or restaurant experience is highly desirable but not mandatory; training will be provided for those new to the industry
- Familiarity with POS systems such as Micros POS or similar platforms is a plus
- Experience with cashiering, food handling, sanitation practices, and basic math skills is advantageous
- Strong customer service skills with the ability to communicate effectively and handle diverse guest needs
- Knowledge of food safety regulations and proper sanitation procedures in a restaurant setting
- Ability to manage time efficiently in a fast-paced environment while maintaining attention to detail
This role provides an excellent opportunity for individuals interested in the food industry to gain hands-on experience in customer service, food preparation, and restaurant operations within a supportive team environment.
Pay: $17.20-$21.27 per hour
Work Location: In person