Overview
We’re looking for a friendly, reliable, and organized Front Desk Receptionist to join our busy rehabilitation clinic on a part-time basis.
This is a one-year part-time position, with the possibility of increasing hours and/or extending your employment with us. Availability to work evening shifts is required. As the first point of contact for our patients and visitors, you’ll play an important role in creating a welcoming and positive experience from the moment they walk through our doors.
We’re committed to providing excellent patient care, and our front-desk team plays a big part in making that happen. The ideal candidate is personable, professional, collaborative, and comfortable working in a fast-paced environment while providing outstanding customer service.
If you enjoy working with people, staying organized, and being part of a supportive healthcare team, we’d love to hear from you!
Responsibilities
- Warmly greet patients and visitors, creating a welcoming and positive experience from the moment they arrive until they leave
- Manage multi-line phone systems efficiently, directing calls to appropriate team members and handling inquiries promptly
- Schedule appointments and update patient records accurately using electronic medical records systems
- Verify insurance information and process billing, troubleshooting any issues as needed.
- Maintain a clean, organized front desk area and ensure all necessary forms and materials are readily available
- Handle administrative tasks including data entry, filing, and managing correspondence with professionalism and attention to detail
- Support the clinicians by coordinating patient flow and assisting with basic office duties as needed
Skills
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor
- Ability to operate multi-line phone systems efficiently while managing multiple tasks simultaneously
- Prior experience working in office environments with administrative responsibilities such as scheduling, data entry, and record keeping is an asset
- Demonstrated organizational skills with keen attention to detail and accuracy in all tasks
Pay: $17.60-$18.00 per hour
Benefits:
Work Location: In person
