Job Overview
We are seeking a dynamic and experienced Shift Leader to oversee daily operations within our busy food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and food industry experience, and a passion for delivering exceptional customer service. As a Shift Leader, you will be responsible for supervising team members, ensuring food safety and quality standards are met, and maintaining smooth restaurant operations during your shift. This role offers an opportunity to develop leadership skills in a fast-paced hospitality setting while supporting the overall success of our establishment.
Duties
- Supervise and coordinate daily restaurant operations, ensuring efficient workflow during your shift
- Lead and motivate team members, providing guidance on food preparation, cooking, serving, and food handling procedures
- Oversee customer service to ensure a positive dining experience and resolve any issues promptly
- Manage cash handling processes using Micros POS or similar systems with accuracy and integrity
- Enforce food safety standards and proper hygiene practices in compliance with health regulations
- Assist with interviewing, onboarding, and training new staff members to maintain high team performance
- Monitor inventory levels and coordinate with kitchen staff for timely replenishment of supplies
- Ensure adherence to restaurant policies, procedures, and safety protocols at all times
- Support kitchen operations including food preparation, cooking, and maintaining cleanliness in the food prep areas
Requirements
- Proven supervising or team management experience in the food service or hospitality industry
- Strong background in food preparation, cooking, and food safety standards
- Experience with POS systems such as Micros POS or similar platforms for cash handling transactions
- Knowledge of restaurant management practices including customer service excellence and staff supervision
- Ability to lead by example in a fast-paced environment while maintaining professionalism
- Excellent communication skills with the ability to interview and onboard new team members effectively
- Previous restaurant or hotel experience is highly desirable; barista experience or kitchen experience is a plus
- Demonstrated leadership qualities with a focus on teamwork, training, and motivating staff
- Familiarity with food industry regulations and hospitality standards
This position is ideal for individuals passionate about the food service industry who are eager to develop their leadership skills while contributing to a positive guest experience. We value professionalism, dedication, and a proactive approach to managing restaurant operations.
Pay: $18.50-$19.00 per hour
Work Location: In person
