Company Overview
255 Erie Dental is a family dental clinic located in quaint Stratford Ontario, providing comprehensive oral healthcare services for patients of all ages. The clinic focuses on delivering high-quality . patient-centered care in a welcoming and comfortable environment. Our clinic is committed to maintaining high clinical standards and has a reputation for professionalism and compassionate care.
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to join our team! In this vital role, you will be the first point of contact for patients and visitors, managing front desk operations with enthusiasm and professionalism. Your organizational skills and friendly demeanor will ensure a smooth patient experience while supporting office management tasks. If you thrive in a fast-paced environment and possess excellent communication skills, this opportunity is perfect for you! Responsibilities
- Greet patients and visitors warmly, creating a welcoming atmosphere from the moment they walk in
- Answer multi-line phone systems promptly, directing calls efficiently and courteously
- Manage appointment scheduling and calendar management using digital tools like Dentrix, Outlook and Microsoft Office
- Handle data entry, filing, and maintaining accurate patient records with precision and attention to detail
- Inputting and processing insurance, predeterminations, billing and collecting payments using POS system
- Provide exceptional customer support by addressing patient inquiries, providing information about services, and ensuring patient satisfaction
Skills
- Experience in administrative support within a healthcare or dental setting is an asset
- Excellent phone etiquette with experience managing multi-line phone systems
- Confirm, pre-confirm and reschedule patients, and minimize gaps on the schedule.
- Enter and update patient information and intake forms
- Exceptional organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Experience with clerical duties such as filing, proofreading, and document management
- Familiarity with customer service principles to provide friendly support and handle patient concerns professionally
- Relay messages clearly between staff and patients
Join us at 255 Erie Dental where your positive attitude and organizational talent will make a meaningful difference in our patients’ lives! Wage will be based on experiance.
Job Types: Full-time, Permanent
Pay: $19.00-$23.00 per hour
Work Location: In person
