Position Details
Toronto's First Post Office, a historic landmark housing a museum and gift shop, is looking for one to two motivated and detail-oriented Postal Clerks to join our team.
The Postal Clerk is responsible for providing excellent customer service at Toronto’s First Post Office, which operates as a museum, full-service post office, and gift shop. This includes handling postal services, retail sales, and offering information about the facility’s history to visitors.
Contract, part-time, $17.60/hr (increasing to $17.95/hr effective October 1, 2026, in line with the Ontario minimum wage), approximately 12.5 to 28.5 hours per week.
Duties and Responsibilities
● Following post office procedures set out by Canada Post Corporation and additional procedures set out by TYHS management.
● Opening and closing the museum and retail operation.
● Sort and process incoming and outgoing mail accurately and efficiently.
● Assist customers with mailing services, provide information, and sell postal products.
● Weigh packages, calculate postage, and handle payments for services.
● Prepare shipping forms, including customs declarations for international shipments.
● Maintain inventory of postal supplies and ensure availability.
● Follow safety protocols when handling hazardous or fragile items.
● Perform clerical tasks like filing, data entry, and organizing records as needed.
● Processing gift shop sales and recording transactions.
● Assisting visitors with museum interpretation.
● Other related duties as assigned.
Place of Work
Toronto’s First Post Office
260 Adelaide Street East
Toronto, ON, M5A 1N1
Some work may be requested or required to be done at another site for special events, pending availability.
Qualifications:
● Education: High school diploma or equivalent.
● Experience: Prior experience in customer service, clerical work, or a postal-related position is preferred but not required.
● Skills:
○ Excellent customer service and communication skills.
○ Strong attention to detail and ability to handle multiple tasks at once.
○ Basic math skills for calculating postage and processing payments.
○ Physical ability to lift and carry packages of varying sizes and weights.
How to Apply: Interested candidates are encouraged to submit a resume and cover letter in one PDF document detailing their qualifications and interest in the position to [email protected] by July 22, 2026. Applications will be reviewed on a rolling basis, so early applications are encouraged.
Pay: $17.60 per hour
Work Location: In person
