Since we offers passport and visa photos, printing services, document services, you'll want someone who is customer-focused, detail-oriented, and comfortable handling multiple responsibilities.
Job Title
Customer Service Representative / Photo Studio Associate
Position Type
- Part-Time
- Weekdays, evenings, weekends, and holidays as required
About the Role
Our Photo Studio is looking for a friendly, professional, and reliable team member to join our growing business. The successful candidate will provide exceptional customer service while assisting customers with passport and visa photos, printing services, document services.
Key ResponsibilitiesCustomer Service
- Welcome customers in a friendly and professional manner.
- Answer customer questions in person, over the phone, and by email.
- Process payments using the POS system.
- Maintain a clean and welcoming reception area.
- Handle customer concerns professionally.
Passport & Visa Photos
- Take passport, visa, PR, citizenship, and ID photos.
- Ensure photos meet government specifications.
- Edit and print photos using studio software.
- Assist customers with digital photo requests.
- Handle infant and children's passport photos.
Printing Services
- Print photos in various sizes.
- Print documents, forms, and promotional materials.
- Assist customers with scanning, copying, faxing, and emailing documents.
- Ensure high print quality and proper color accuracy.
Headshot Photography Responsibilities
- Capture professional headshots for business, LinkedIn, graduation, and personal branding.
- Guide clients with posing and expressions to achieve natural, professional results.
- Set up and adjust studio lighting, camera settings, and backgrounds.
- Review images with clients and assist them in selecting their preferred photos.
- Perform basic photo editing and retouching.
- Prepare and deliver high-quality digital and printed images.
- Maintain photography equipment and keep the studio clean and organized.
- Recommend additional photo packages, prints, and editing services when appropriate.
Studio Operations
- Keep equipment clean and organized.
- Restock supplies.
- Open and close the store when required.
- Follow studio procedures and security policies.
- Assist with inventory management.
Qualifications
- Excellent customer service skills.
- Friendly, patient, and professional attitude.
- Strong communication skills.
- Comfortable using computers and learning new software.
- Attention to detail.
- Able to multitask in a fast-paced environment.
- Reliable and punctual.
- Ability to work independently.
- Previous retail or customer service experience is an asset.
- Photography experience is an asset but not required (training provided).
Preferred Skills
- Basic computer knowledge.
- Experience with Microsoft Office.
- Experience with Adobe Photoshop (preferred but not required).
- Cash handling experience.
- Sales experience.
- Ability to speak multiple languages is an asset.
Physical Requirements
- Stand for extended periods.
- Lift up to 25 lbs.
- Perform repetitive computer and printing tasks.
- Occasionally move boxes of paper and supplies.
What We Offer
- Competitive hourly wage.
- Paid training.
- Friendly work environment.
- Flexible scheduling.
- Opportunity for growth.
- Employee discounts on studio services.
Ideal Candidate
We are looking for someone who:
- Enjoys helping people.
- Has a positive attitude.
- Learns quickly.
- Works well under pressure.
- Takes pride in delivering excellent customer service.
- Pays close attention to detail, especially when preparing passport photos and customer orders.
- Is dependable, trustworthy, and enjoys working as part of a small team.
Daily Tasks May Include
- Greeting customers
- Taking passport and visa photos
- Editing and printing photos
- Printing documents
- Answering phone calls
- Processing payments
- Organizing completed orders
- Cleaning and maintaining the studio
- Restocking supplies
- Closing or opening the studio
Pay: $15.00-$16.50 per hour
Work Location: In person
