We're looking for an energetic, outgoing, and results-driven Membership Sales & Front Desk Associate who thrives on building relationships, generating leads, and closing sales.
This is a sales-focused position with front desk responsibilities. The successful candidate will be responsible for converting leads into members through consistent follow-up, studio tours, membership presentations, and relationship building. While exceptional customer service is essential, success in this role is measured by membership growth, lead conversion, and sales performance.
If you're motivated by achieving goals, earning performance-based incentives, and helping people improve their health and wellness, we'd love to meet you.
Responsibilities Membership Sales & Lead Conversion
- Follow up with leads through phone calls, text messages, email, and social media.
- Conduct studio tours and confidently present membership options.
- Convert trial guests and prospective members into long-term members.
- Achieve monthly membership sales goals and performance targets.
- Promote current sales, promotions, and membership offers.
- Generate referrals and identify opportunities to grow the member base.
- Track leads and maintain accurate records in Mindbody.
- Consistently follow Oxygen Yoga & Fitness sales systems and processes.
- Engage in daily outreach and lead generation activities.
Front Desk & Member Experience
- Create a welcoming, positive first impression for every member and guest.
- Build strong relationships with members and provide exceptional customer service.
- Assist members with bookings, account questions, and studio inquiries.
- Conduct new member orientations and support members on their wellness journey.
- Help maintain a clean, organized, and professional studio environment.
- Assist with daily administrative tasks to support studio operations.
Qualifications
- Previous sales experience is required.
- Proven ability to build relationships, overcome objections, and confidently ask for the sale.
- Comfortable working toward and exceeding sales targets.
- Experience with lead generation, follow-up, and converting prospects into paying clients.
- Strong communication and interpersonal skills.
- Passion for health, fitness, and helping others achieve their goals.
- Highly organized with strong time-management skills.
- Self-motivated, dependable, and results-driven.
- Ability to multitask and work effectively in a fast-paced environment.
- Experience with customer relationship management and sales tracking systems is an asset.
- Experience with Mindbody software is an asset.
Compensation & Perks
- Competitive hourly base pay.
- Performance-based sales incentives and bonuses.
- Complimentary studio membership.
- Ongoing training and professional development.
- Opportunity for growth within one of Canada's fastest-growing fitness brands.
If you're passionate about fitness, love connecting with people, and are excited by the opportunity to earn based on your performance, we'd love to hear from you.
Job Types: Part-time, Casual
Pay: From $18.00 per hour
Benefits:
- On-site parking
- Store discount
Flexible language requirement:
Work Location: In person
