Hiring for Front Desk Coordinator
About Gem Connection:
Established in 1983, Gem connection has grown to become the west coasts premier loose gemstone dealer for precious and semi-precious coloured stones. We have built our name on excellent client relations, consistent quality, and professionalism. We operate B2B serving clients across the Jewellery trade.
About this role:
We are looking for a professional, energetic, and client focused member to be the first point of contact for our business. Responsibilities include, and not limited to, taking phone calls, replying to emails, shipping, following up on inquiries and memos, maintaining accurate documentation for client records, invoicing goods, and handling returns. This is a role for someone who is genuinely eager to learn the world of gemstones and committed to delivering a premium experience.
Wage increase to $25/hr past 3 month period.
What You will do:
- Greet and Assist Trade Clients who enter the office.
- Coordinate memo and shipping ins and outs.
- Process payments and coordinate with financial manager.
- Maintain a high level of organization at the front desk and in the display cases.
- Delegate clients to other sales members when needed.
- Contribute to, and collaborate with other staff when problems arise.
What we are looking for:
- A detail oriented mind.
- An enthusiastic approach to learning.
- Strong communication skills; in person, over the phone and by email.
Why Join Us?
- Work in the heart of the Canadian Jewellery industry.
- Join a close knit group of industry veterans.
- Learn about gemstone grading, jewellery manufacturing, and diamonds from the ground up.
Pay: $22.00-$25.00 per hour
Work Location: In person
