About the Role
Integrate Municipal Support is seeking a professional, motivated, and community-minded individual to join our team as a Municipal Support Officer. This role blends the responsibilities of traditional bylaw enforcement with the professionalism and proactive mindset of a top-tier security officer.
As part of our Integrated Municipal Support division, you will represent both the municipality and our buisness as a front-line ambassador of safety, fairness, and education. Our approach is not simply about issuing tickets—it’s about engaging with residents, encouraging voluntary compliance, and supporting the well-being of the community.
Key Responsibilities
- Conduct proactive patrols of municipal facilities, parks, roadways, and public spaces.
- Enforce local bylaws in a fair, respectful, and consistent manner.
- Focus on education and voluntary compliance before enforcement actions.
- Support community events, traffic safety, and municipal initiatives.
- Collaborate with Town staff, law enforcement, and emergency services as required.
- Complete accurate documentation and reports.
- Provide professional, customer-focused interactions with residents, businesses, and visitors.
What We’re Looking For
We are not just hiring “ticket writers.” We are seeking individuals who:
- Have prior experience in security, law enforcement, or protective services.
- Demonstrate strong communication and conflict-resolution skills.
- Carry themselves with professionalism and integrity at all times.
- Are comfortable balancing firmness with empathy and discretion.
- Thrive in a role where community relationships are as important as enforcement.
Qualifications
- Excellent communication and de-escalation skills (Mandatory)
- Valid Alberta Security Services license or Enforcement credentials
- Class 5 Driver’s License with clean abstract.
- Strong report writing and digital communication skills.
- Ability to pass background checks.
- Bylaw or enforcement training is an asset, but we will provide comprehensive training for the right candidate.
- Must be willing and able to relocate to the assigned community if required.
Why Join IMS?
- Be part of a growing municipal support model that is changing how bylaw and community enforcement are delivered in Alberta.
- Competitive wages, benefits, and advancement opportunities.
- Professional uniforms, equipment, and training provided.
- Work with a team that values career growth, not just “jobs.”Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Relocation assistance
Job Type: Full-time
Pay: $26.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Relocation assistance
Application question(s):
- Will you be able to reliably commute or relocate to anywhere in Alberta?
Experience:
- security/Law enforcement: 5 years (preferred)
Licence/Certification:
- Alberta security license (preferred)
Willingness to travel:
Work Location: In person
