Reporting to the Deputy Registrar Student Records & Information Systems, the Assistant Registrar, Students Information Systems serves as a lead functional analyst in support of student enrolment, data and systems. The position provides technical, functional, and operational expertise in the management of the student information system and other related systems such as scheduling, degree audit, electronic document management, and reporting.
The Assistant Registrar leads and supervises teams of staff in Enrolment Services, and works closely with other leaders, managers and staff across Enrolment Services as well as Information Technology Services, TRU World, Open Learning, Finance, IPE, faculties, and other stakeholders across the university.
The Assistant Registrar may serve as Acting Deputy Registrar as needed.
MAJOR RESPONSIBILITIES
The Assistant Registrar, Student Information Systems provides leadership and direction with respect to the functionality of student information systems. Specific duties include:
- Recruit, hire and develop staff by implementing recruitment and selection strategies and providing orientation and training to staff; monitor and assess performance; employ strategies such as coaching and mentoring when appropriate in order to enhance performance
- Supervise and provide leadership to staff through encouraging dialogue, providing guidance and facilitating resolutions to work issues; assist team members to define shared and individual goals, meet targets and deadlines and ensure the alignment of team goals
- Ensure the integrity of the Banner Student module by maintaining controls, rules and validation tables relating to curriculum administration and student enrolment
- Develop internal documentation and user training in support of enrolment-related systems
- Recommend revision and optimization of the Banner Student module and other enrolment-related systems as the University evolves
- Maintain student data integrity and quality by monitoring, improving and updating student data acquisition methods, data business processes, data quality audits, aggregate reporting and quality assurance testing of system upgrades
- Act as an internal business systems and procedures analyst for Enrolment Services; this includes but is not limited to evaluating business processes for efficient use of systems, championing new technologies in the Student Services division, and liaising with other departments and external agencies (Ministry of Education, BC Campus and the Industry Training Authority) to facilitate data exchange
- Supervise operational reporting for Enrolment Services including but not limited to applicant, enrolment, communications, and student records data; mentor staff to utilize reporting tools that include Argos, reports within Banner and other reporting tools; may provide analysis of summative reporting when required
- Liaise with the Integrated Planning and Effectiveness department to ensure the correct interpretation of student data to meet institutional reporting needs such as but not limited to the Central Data Warehouse (CDW)
- Act as the primary Banner Student Distributed Security Manager (DSM), assigning security access to Banner Student Forms and Argos reports
- Author, review and evaluate functional and/or technical specifications and business requirements (new technology, customizations, bolt-ons, etc.) as they relate to student systems and enrolment services
- Support University recruitment, conversion and retention activities
- Participate in developing, establishing and administering departmental policies and procedures
- Assist in planning, preparing and monitoring departmental budgets, priorities, and resource allocation
- Perform other related duties as assigned
REPORTS TO
Deputy Registrar Student Records & Information Systems
