Optometry Clinic Manager / Practice Lead – Guildford
Look Optometry | Surrey, BC
Look Optometry is looking for an organized, positive and accountable Clinic Manager / Practice Lead to lead the day-to-day operations of our Guildford location.
This is a hands-on leadership role for someone who enjoys working with people, improving systems and creating an exceptional patient experience.
Key Responsibilities
- Lead the daily operations of the Guildford clinic.
- Coach, support and hold the clinic team accountable.
- Manage scheduling, staffing, patient flow and clinic capacity.
- Ensure every patient receives a warm, professional and consistent LOOK experience.
- Monitor key clinic KPIs including revenue, patient volume, schedule utilization and optical performance.
- Work with the clinical and optical teams to improve patient care and clinic performance.
- Maintain clinic systems, SOPs, supplies, equipment and operational standards.
- Identify problems early, take ownership and help implement solutions.
What We're Looking For
- Strong leadership, communication and organizational skills.
- A genuine commitment to patient care and customer service.
- Comfortable managing people and having accountability conversations.
- Able to work independently and take ownership of results.
- Positive, dependable and solution-oriented.
- Previous management or supervisory experience preferred.
- Experience in optometry, optical, healthcare or a patient-facing environment is an asset.
About LOOK
Our purpose is simple: Make People’s Lives Better.
www.lookoptometry.ca
@lookoptometry_
Pay: $22.00-$29.00 per hour
Expected hours: 40.0 per week
Benefits:
- On-site parking
- Profit sharing
- Vision care
Work Location: In person
