You Will
Strategic Leadership & Administration Governance
- Lead the development and execution of administration strategies and align with the Company’s business objectives.
- Lead the establishment of administrative policies, standard operating procedures, and governance frameworks.
- Drive continuous improvement initiatives to enhance service quality and operational efficiency.
- Lead cost optimization and resource allocation initiatives.
- Provide strategic recommendations and decision support to senior management on administration-related matters.
Regional Administration Management
- Oversee all administrative functions across the North America Support Centers, retail stores, and warehouses.
- Ensure the effective operation of office services, facilities, equipment, travel arrangements, and vendor management.
- Establish service standards and key performance indicators (KPIs).
- Develop and manage the annual administration budget and operating expenses.
- Review and approve administration-related expenditure and service agreements.
Asset Management
- Oversee the management of company vehicles for Store support centers.
- Ensure office and facility resources are utilized effectively.
- Support future office expansion and relocation projects.
New Store & Business Expansion Support
- Lead administration-related planning and setup activities for new stores, new offices, and business expansion projects.
- Establish standard operating procedures for administrative support during new store openings.
- Coordinate cross-functional resources to support major business initiatives.
- Support business expansion and growth projects as required.
Risk Management & Compliance
- Oversee licenses and permits application process.
- Oversee insurance claims process.
- Ensure compliance with government regulations and internal policies.
- Represent and oversee the Administration function in audits and compliance reviews.
Vendor & Contract Management
- Establish vendor management programs and procurement strategies.
- Lead major contract negotiations and vendor performance management.
- Develop service level agreements (SLAs) and performance metrics.
- Continuously identify cost-saving and process improvement opportunities.
Team Leadership & Talent Development
- Lead, coach, and develop the administration team.
- Establish succession planning and talent development programs.
- Set departmental goals and performance management processes.
- Enhance employee engagement and leadership development.
- Build a high-performing and collaborative team culture.
Business Partnership
- Partner with other functional teams to drive company initiatives.
- Provide analysis and recommendations related to administration management.
- Lead special projects as assigned by senior management.
- Represent the Administration function in cross-functional management meetings and decision-making discussions.
You Should Have / Be
- Bachelor’s degree or above in Business Administration, Management, Finance, or a related discipline.
- An MBA or relevant professional certification is an asset.
- 8 to 10 years of progressive experience in administration management.
- At least 5 years of experience managing multi-site or regional operations.
Experience in retail, construction, or multi-location operations management is preferred.
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This is an active job posting for a currently vacant position. We are recruiting to fill this role as part of our ongoing operational needs.
T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.
