Location: Canmore, Alberta
Company: Sunset Alpine
Hours: Monday – Thursday, 8:00 AM – 4:00 PM (32-hour work week)
Employment Type: Full-Time, Permanent
Join Our Team
Sunset Alpine is a family-owned and operated promotional products, branded apparel, and uniform company that has proudly served the Bow Valley for over 50 years. We are known for our outstanding customer service, quality products, and long-lasting relationships with our clients.
We believe work should be rewarding without taking over your life. Our team enjoys a relaxed, friendly workplace where collaboration, respect, and accountability matter. If you're looking for a career with excellent work-life balance—including three-day weekends every week—we'd love to hear from you.
What We Offer
Competitive salary based on experience and qualifications
Monday to Thursday schedule (8:00 AM – 4:00 PM)
Every Friday, Saturday and Sunday off
Health Spending Account
Paid vacation
Friendly, supportive family-run work environment
Ongoing professional development and training
Opportunities for long-term growth within the company
A standard three-month probationary period applies.
Position Summary
The Sales Manager is responsible for developing new business opportunities while providing exceptional service to existing customers. This position oversees the complete sales process—from prospecting and quoting to order entry, production coordination, and project completion.
This is a hands-on leadership role that requires strong organizational skills, excellent communication, and the ability to collaborate with our production team, suppliers, and customers.
As part of our commitment to developing well-rounded team members, the successful candidate will also learn our production processes, warehouse operations, and embroidery equipment to gain a complete understanding of our business.
Key Responsibilities
Sales & Business Development
- Identify and pursue new business opportunities
- Generate sales leads through networking, referrals, research, and prospecting
- Build and maintain strong client relationships
- Respond promptly to customer inquiries and quote requests
- Prepare sales quotes and recommend promotional product solutions
- Follow up on outstanding quotes and opportunities
Order Management
- Process customer orders accurately
- Enter and update sales orders within the company operating system
- Coordinate projects from initial order through final delivery
- Monitor job progress to ensure deadlines and quality standards are met
- Communicate effectively with customers regarding timelines and project updates
Operations & Production
- Learn and become proficient with the company's operating software
- Work closely with warehouse and production staff to ensure efficient workflow
- Coordinate with suppliers regarding product availability and delivery
- Maintain accurate job records and documentation
- Assist with inventory awareness and warehouse processes
- Learn embroidery machine operation and production workflow
- Gain a working knowledge of decorating methods and promotional product production
Leadership
- Support and communicate effectively with production staff
- Help maintain a positive, collaborative workplace culture
- Assist in improving operational efficiency and workflow
- Lead by example through professionalism, accountability, and excellent customer service
Training
- Be willing to travel occasionally for supplier and industry training
- Continuously develop knowledge of promotional products, apparel, and decorating techniques
Qualifications
Required
- Minimum 2 years of experience in a sales role
- Minimum 1 year of management or supervisory experience
- Minimum 2 years of experience working with an operational management software system
- Strong organizational and time-management skills
- Excellent verbal and written communication skills in English
- Friendly, professional, customer-focused attitude
- Strong problem-solving and decision-making abilities
- Proficiency in Adobe Photoshop
- Strong working knowledge of Microsoft Office (Outlook, Excel, Word)
- Ability to manage multiple projects simultaneously
- Ability to work independently and collaboratively
- Comfortable learning new software and production processes
- Must have housing accommodations and ability to commute to work
Bonus Qualifications
- The following skills are considered strong assets:
- Experience in the promotional products industry
- Knowledge of branded apparel and promotional merchandise
- Graphic design experience
- Ability to create original vector artwork
- Experience creating embroidery (.DST) files
- Experience working in a warehouse environment
- Experience operating commercial embroidery equipment
- Knowledge of apparel decoration methods including embroidery and heat transfer
Who You Are
You are someone who enjoys building relationships, solving problems, and helping customers bring their brands to life. You are organized, dependable, and thrive in a fast-paced environment where every day is different.
You are equally comfortable meeting with clients, coordinating projects with coworkers, learning new technology, and stepping into production when needed. Most importantly, you're looking for a company where your work is appreciated and where you can build a long-term career.
How to Apply
Please submit to Dov Simenauer: [email protected]
- Your resume
- A cover letter outlining why you'd be a great fit for Sunset Alpine
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Extended health care
- Paid time off
- Store discount
Work Location: In person
