We are seeking an experienced and organized Administrative Assistant to provide administrative, customer service, accounting, and operational support. The successful candidate will work closely with customers, sales representatives, management, and other team members while handling day-to-day office responsibilities.
- Serve as a primary point of contact for customers and assist with general inquiries.
- Process Accounts Receivable, including cheque deposits and credit card payments.
- Apply customer payments and assist with releasing orders after payment.
- Prepare and provide customer Statements of Account and respond to AR-related inquiries.
- Act as the branch contact for Accounts Payable matters.
- Assist with production scheduling.
- Create and process purchase orders and sales orders.
- Provide order updates to customers and sales representatives.
- Respond professionally to telephone and email inquiries.
- Perform inventory lookups and assist with order-related requests.
- Order office and warehouse supplies as required.
- Provide administrative support to staff, managers, and sales representatives.
- Perform general clerical duties, including document processing, copying, mailing, and inter-office communication.
- Coordinate incoming/outgoing mail and courier services.
- Assist with office expenses and other administrative tasks as required.
The ideal candidate is professional, organized, customer-focused, and comfortable handling a combination of administrative, accounting, customer service, and order-processing responsibilities.
