Job Description
Action Integrated Security Solutions is seeking a motivated, organized, and detail-oriented Administrative Collections Clerk to join our growing team in Vancouver.
This position is ideal for someone who enjoys communicating with clients, staying organized, and helping keep financial records accurate. You will play an important role in supporting our Accounts Receivable process by following up on outstanding invoices, maintaining accurate records, and assisting with general administrative duties.
We are looking for someone who is professional, dependable, and enjoys working in a fast-paced office environment.
This is a full-time, permanent position working Monday to Friday, 8:30 AM – 5:00 PM from our Vancouver office.
Responsibilities
- Contact customers by phone and email regarding outstanding invoices and overdue accounts.
- Maintain accurate records of collection activities and customer communications.
- Follow up on payment commitments and resolve payment inquiries.
- Prepare and send customer statements and payment reminders.
- Assist with Accounts Receivable administration.
- Escalate delinquent accounts to management when necessary.
- Maintain accurate customer files and payment records.
- Communicate professionally with customers while maintaining positive business relationships.
- Assist with general administrative and office duties.
- Support the Accounting and Management teams as required.
- Ensure confidential financial information is handled appropriately.
Qualifications
- Minimum 2 years of administrative or collections experience.
- Previous experience with Accounts Receivable or collections is considered a strong asset.
- Excellent verbal and written communication skills.
- Professional and confident telephone manner.
- Strong organizational and time management skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- High attention to detail and accuracy.
- Intermediate knowledge of Microsoft Office (Excel, Outlook, Word).
- Experience with accounting software such as QuickBooks is considered an asset.
- Ability to work independently and as part of a team.
What We Offer
- Competitive starting wage of $22.00 per hour
- Full-time, permanent employment
- Monday to Friday schedule – no evenings or weekends
- Extended Health & Dental Benefits after successful completion of the probationary period (6-months)
- Paid vacation
- Annual performance and wage reviews
- Opportunities for career growth within the company
- Supportive and collaborative team environment
Pay: $22.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: In person
