Overview
We are seeking a dynamic and experienced Restaurant Supervisor/Duty Manager to oversee daily restaurant operations, ensure exceptional customer service, and lead a team of hospitality professionals. The ideal candidate will possess strong leadership skills, extensive food service experience, and a thorough understanding of restaurant management and food safety standards. This role offers an exciting opportunity to contribute to a vibrant food industry environment, supporting both guest satisfaction and operational excellence.
Duties
- Supervise daily restaurant activities, ensuring smooth service flow and adherence to quality standards
- Lead, motivate, and manage restaurant staff, including interviewing and training new team members
- Oversee food preparation and cooking processes to maintain consistency and quality in dishes served
- Manage POS systems such as Micros POS for order processing, cash handling, and transaction accuracy
- Ensure compliance with food safety regulations and proper food handling procedures
- Monitor kitchen operations, including food safety practices, cleanliness, and inventory management
- Handle customer inquiries, resolve complaints promptly, and ensure high levels of customer satisfaction
- Coordinate with kitchen staff on food presentation, serving standards, and timing of orders
- Maintain a clean and organized work environment in accordance with hospitality standards
- Assist in scheduling staff shifts to meet operational needs during peak hours
Qualifications
- Proven supervising or team management experience within the food service or hospitality industry
- Extensive knowledge of restaurant operations, including food preparation, cooking techniques, and food safety protocols
- Familiarity with POS systems such as Micros POS; cash handling experience preferred
- Strong leadership skills with the ability to motivate staff and foster a positive team environment
- Excellent customer service skills with a professional demeanor
- Experience in food industry roles such as server, bartender (barista experience), or hotel experience is advantageous
- Ability to handle multiple responsibilities efficiently in a fast-paced environment
- Knowledge of food handling regulations and hospitality best practices
- Previous experience in restaurant management or supervisory roles is highly desirable
This position offers an engaging work environment for motivated individuals passionate about the food industry. Candidates who demonstrate leadership, operational expertise, and a commitment to exceptional service will thrive in this role.
职位类型：全职
薪资： $22.00至$25.00（每小时 ）
Work Location: 现场办公
