Wine Merchant - Key Holder (Part-Time)
Schedule: Monday - Sunday
Location: London, Ontario
We are seeking a mature and customer-focused individual to join our team of long-tenured employees. Proud to be part of a unique Canadian success story and committed to corporate social responsibility, Magnotta offers an exciting opportunity at our London store.
As a Part-Time Wine Merchant - Key Holder, you will play a vital role in delivering an exceptional customer experience - from the moment customers walk through the door to their lasting impressions.
You Will:
- Assist in product selection and provide product knowledge , including wine and food pairing recommendations
- Share responsibility for the day-to-day operations and flow of the retail store
- Open and close the store in accordance with company procedures
- Perform sales reconciliation and handle all POS transactions
- Execute marketing initiatives and store operational programs
- Maintain a clean, organized, and welcoming store environment
- Training will be provided.
Must Have:
- Minimum age of 19
- Flexible availability, including days, evenings, and weekends (store open Monday - Sunday)
- Minimum 3 years of Key Holder experience in a customer service-driven retail environment
- Strong attention to detail, with proficiency in opening/closing procedures, handling cash, and operating POS systems
- Demonstrated sales performance and exceptional customer service skills
- Ability to meet the physical demands of a retail environment, including lifting up to 25 kgs.
- Steel-toe shoes (required for safety)
Additional Requirements
- Criminal Record Check (company paid)
- Smart Serve Certification (required or willingness to obtain - company paid)
If you are enthusiastic about expanding your knowledge of wine, beer, and spirits and enjoy delivering exceptional customer service, we want to hear from you.
Commitment to Diversity & Accommodation
Magnotta Wine, Beer, and Spirits, is committed to inclusive, barrier-free recruitment, selection processes and a supportive work environment. We welcome discussions regarding accommodation needs and will make every effort to meet those needs promptly.
Please advise the Human Resources Department if you require accommodation during any stage of the recruitment processes or in the workplace. All information received will be handled confidentially.
We strongly value diversity and welcome applications from visible minorities, women, Indigenous persons, persons with disabilities, members of the LGBT + community, and others who may contribute to the diversification of ideas.
Job Type: Full-time
Pay: $18.20 per hour
Benefits:
Application question(s):
- When are you able to start?
Experience:
- Key Holder: 3 years (preferred)
- Retail Customer Service: 3 years (preferred)
Licence/Certification:
- Smart Serve Certificate Yes or No? (preferred)
Location:
- London, ON N5X 4E9 (preferred)
Work Location: In person
