POSITION SUMMARY:
Working from our Service Delivery Centre based in Hamilton, this position will be responsible for the efficient and effective coordination of client care. This is casual every weekend 1PM-9PM Saturday and Sunday.
Why Join SE Health?
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Competitive Total Rewards
So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks. -
Flexibility & Belonging
Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first. -
Purpose & Impact
Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada. -
Growth That Meets Your Ambition
Access tuition support, training and meaningful career pathways across a growing, future-focused organization
RESPONSIBILITIES:
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Provide schedule planning support to health care team
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Appropriately schedule staff to ensure continuity of care in the provision of service delivery
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Update and maintain an electronic client database
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File and maintain client records
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Perform data entry of all relevant client, employee and billing information
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Respond to all caller inquiries with efficiency and appropriate urgency
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Provide support to billing activities
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Generate and distribute various scheduling and billing reports
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Investigate and follow up in errors/discrepancies in services ordered or provided.
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Other office administrative duties as assigned.
REQUIREMENTS:
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Must be available Monday- Friday 3:00 pm- 9:00 pm
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Intermediate data entry/keyboarding skills
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Experience using a PC database
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Intermediate reading comprehension and excellent verbal communication skills
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Demonstrated customer service skills and problem solving
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Adaptability and the ability to deal with tight deadlines
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An ability to work independently
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An ability to prioritize, multi-task and deal with competing priorities
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Good personal organizational skills
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Courses in medical administration or health care training are preferred
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Related work experience and a familiarity with community health care services is preferred
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Preference for French language skills
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Basic computer skills in MS Word and MS Excel are preferred
About SE Health SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.
COVID-19: To protect the health of our clients, teams, and communities, all SE Health employees must be fully vaccinated (two doses, 14+ days since the final dose)
Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at [email protected].
AI and compensation details:
We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $20.00 per hour.
