Job Summary
We are seeking a professional and organized Dental Office Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills and the ability to handle multiple tasks in a fast-paced environment. The Dental Office Receptionist will play a vital role in ensuring smooth patient flow, accurate record keeping, and excellent customer service.
Responsibilities
- Greet patients warmly and professionally upon arrival and departure
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic records accurately
- Schedule and confirm patient appointments using dental practice management software
- Collect payments, co-pays, and process billing transactions efficiently
- Maintain organized patient records in compliance with privacy regulations
- Assist with administrative tasks including filing, faxing, and data entry
- Ensure the reception area remains clean, welcoming, and well-stocked
- Collaborate with dental staff to facilitate smooth daily operations
Experience
- Prior experience as a dental receptionist is highly preferred
- Familiarity with dental practice management software such as Dentrix is advantageous
- Knowledge of dental terminology and electronic medical records systems is beneficial
- Strong office experience including handling multi-line phone systems and front desk duties
- Excellent organizational skills with attention to detail
- Ability to communicate effectively with patients and team members in a professional manner
- Previous experience working in a fast-paced healthcare environment is a plus
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care
Work Location: In person
