Job Title: Payroll & Benefits Advisor
Department: People & Culture
Position Type: Full-time, permanent
Application Deadline: July 27, 2026
What we offer:
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Flexible work arrangements
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Employee discounts on food and retail items and free parking
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Free entrance to the Park, including to our many public special events
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Working in a beautiful park setting
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Generous paid time off, including Vacation days, Sick Time
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Employer-matched Pension Plan at 5%
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Comprehensive Benefits package includes Extended Health Care, Dental Benefits, Basic Life Insurance, Accidental Death and Dismemberment, Short-Term and Long-Term Disability, and Employee and Family Assistant Program (EFAP)
Department Overview:
The People & Culture Department is a shared services hub that supports Heritage Park’s people, culture, and workplace excellence through Human Resources, Volunteer Resources, Payroll & Benefits, Health, Safety & Environment (HSE), and Protection Services. The team delivers integrated services essential to the Park’s success, including employee and volunteer experience, talent acquisition and development, workforce planning, payroll and total rewards administration, and compliance with employment and safety legislation. It also leads health, safety, and environmental programs, oversees Protection Services and emergency readiness, and fosters a secure, inclusive environment for all. Through collaboration, accountability, and service excellence, the department advances the Park’s mission, strengthens organizational culture, and ensures Heritage Park remains a safe and engaging place to work and volunteer.
Job Overview:
The Payroll & Benefits Advisor is the technical authority of Heritage Park's payroll function. Reporting to the Payroll & Benefits Manager, you will perform all payroll calculations and process bi-weekly payroll for a seasonal workforce, hold verification authority over the data that feeds every pay run — including the authority to hold a run that fails verification — own monthly benefits and pension reconciliations, and lead year-end technical execution. You will also be the named technical coach for the Payroll & Benefits Coordinator's development. This is a role for someone who believes accuracy outranks the calendar.
Responsibilities:
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Calculate and process bi-weekly payroll for a seasonal workforce — earnings, premiums, retroactive adjustments, garnishments, taxes, pension, top-ups and deductions.
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Prepare a complete exception report for every run (new hires, terminations, rate changes, off-cycle items) for Manager pre-release review and sign-off — never releasing pay without authorization.
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Produce ROEs, statutory remittances and leave-related pay events (STD/LTD top-ups and offsets) accurately and on schedule.
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Verify all data entered by the Coordinator — including dual verification of banking and rate changes — before it feeds a run; maintain an audit-ready trail.
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Own monthly reconciliations of all benefits and pension programs; support the Manager in balance-sheet and GL reconciliations and annual renewal analysis.
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Lead year-end technical execution: T4 production, year-end reconciliations and audit working papers, under the Manager and the Finance dotted line.
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Manage seasonal surge processing: high-volume onboarding waves, mid-season changes and end-of-season terminations;
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Conduct payroll system testing, including parallel payroll runs and user acceptance testing (UAT), before implementing changes to the live payroll environment.
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Coach the Coordinator on payroll fundamentals and act for the Manager on operational matters during absences (authorization will be with the Director in the Manager’s absence).
Organizational Excellence and Wellbeing
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Contribute to inspiring and immersive experiences at the Park by engaging in Heritage Park initiatives that align with our mission and vision, ensuring authenticity in our historical setting and stories.
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Actively support a positive work environment by creating an atmosphere of inclusion, engagement, belonging, and fulfillment for employees and volunteers, in line with Heritage Park values.
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Recognize all contributors to our community as integral to our success, fostering a sense of community and collaboration.
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Demonstrate responsible stewardship of our people, collections, and financial assets by driving growth with innovation, transparency, and financial sustainability, while embracing our historical assets and recognizing all contributors.
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Demonstrate commitment to workplace health and safety by complying with Heritage Park's Health, Safety and Environment Management System (HSEMS), following safe work practices, reporting work-related incidents, injuries, and hazards, participating in employer training, and adhering to policies including the Code of Conduct and the Workplace Violence and Harassment policy.
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Volunteers are a vital part of Heritage Park’s success. Employees are expected to collaborate respectfully with volunteers and contribute to an environment where volunteers feel heard, safe, welcomed, and supported, recognizing the important role they play in delivering exceptional experiences for our community.
Required Qualifications:
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Minimum 3 years running full-cycle payroll in a seasonal or high-volume environment, including surge onboarding, ROE volume and year-end.
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Working toward or holding a PCP designation (National Payroll Institute) — PCP strongly preferred; commitment to complete it is required and supported by Heritage Park.
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Strong knowledge of CRA requirements, Alberta Employment Standards, and benefits/pension administration.
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Advanced Excel and payroll/HRIS proficiency; meticulous accuracy and documentation habits.
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Proven discretion and integrity with confidential compensation data.
- Assets:
- Payworks experience (our payroll platform) — hands-on fluency shortens ramp-up significantly.
- Payroll system conversion or implementation experience — parallel runs, data-migration validation, UAT.
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Experience in a unionized environment with premiums and collective-agreement pay rules; external-audit or reconciliation-heavy experience.
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Experience in a unionized environment with premiums and collective-agreement pay rules; external-audit or reconciliation-heavy experience.
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All successful candidates (over the age of 18) will be required to complete a Police Information Check as a condition of employment. A criminal record will not automatically disqualify an applicant; any information disclosed will be assessed confidentially on a case-by-case basis in accordance with Alberta human rights legislation, considering relevance to the role and our commitment to equitable and inclusive hiring practices.
Please visit our careers page to see more job opportunities.
