Job Summary
We are seeking a professional and organized Receptionist to serve as the first point of contact for our office. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency in office software. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations.
Duties
- Greet visitors and clients in a friendly and professional manner, maintaining positive customer interactions
- Answer multi-line phone systems promptly and courteously, directing calls appropriately
- Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
- Perform data entry tasks accurately, including maintaining patient or client records
- Handle incoming and outgoing correspondence, including filing, photocopying, and document management
- Assist with billing, bookkeeping, and QuickBooks entry as needed
- Support administrative tasks such as proofreading documents, organizing files, and managing office supplies
- Provide customer support by addressing inquiries efficiently and professionally
- Maintain a clean and organized front desk area to promote a welcoming environment
Requirements
- Proven clerical or administrative experience in an office setting, preferably with medical or dental offices
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software like QuickBooks
- Excellent phone etiquette with experience managing multi-line phone systems
- Exceptional organizational skills with attention to detail and accuracy in typing and proofreading
- Ability to handle customer service interactions professionally and courteously
- Experience with filing systems, record keeping, and general office procedures
- Familiarity with medical or dental office operations is a plus but not required
- Strong organizational skills with the ability to prioritize tasks effectively
- Reliable work ethic with the ability to manage multiple responsibilities in a fast-paced environment
- Indigenous cultural knowledge is considered an asset
Pay: $18.00-$21.00 per hour
Benefits:
- Casual dress
- Dental care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
