Position: Dental Administrator
Location: NE Calgary, AB
Clinic: Sayahh City Kids Dental Care
At Sayahh City Kids Dental Care, we believe a positive dental experience starts the moment a child and their family walk through our doors. We’re looking for a warm, compassionate, and organized Dental Administrator who enjoys working with children and families and can help make every visit feel welcoming, comfortable, and stress-free.
Whether you’re early in your dental administration career or bring years of experience, you’ll be joining a supportive team where your energy, empathy, and attention to detail will make a meaningful difference in the patient experience.
Specifics about the role:
- Job Type: Full-Time
- Schedule:
- Mondays 7:15-3:00pm
- Tuesdays/Thursdays 9 am- 5 pm
- Wednesdays 7:15am- 3:00pm
- Fridays 7:15-3:00pm
- Starting in November, 2 Saturdays per month (exact hours to be determined)
- Employees scheduled to work a Saturday will have the following Monday off
What you’ll do:
- Be the warm and welcoming face of the clinic, helping children and their families feel comfortable from the moment they arrive
- Build positive relationships with young patients and their parents/caregivers
- Manage phone calls, answer questions, and efficiently schedule appointments
- Coordinate and optimize appointment schedules to support a smooth clinic flow
- Maintain accurate and confidential patient records and databases
- Process insurance claims, manage billing, and follow up with insurance companies
- Explain treatment, scheduling, and administrative information clearly and compassionately to parents and caregivers
- Help establish and maintain office protocols that keep the clinic organized and running smoothly
- Support a positive team environment focused on exceptional pediatric patient and family care
- Provide leadership at the front desk and help ensure every family has a positive experience
What you’ll bring to the role:
- Minimum of 1 year of experience in a dental administration role
- Experience working in a pediatric dental environment is an asset
- Knowledge of dental billing and insurance protocols
- Proficiency with Microsoft Office; experience with Dentrix and MaxAssist is an asset
- Strong verbal and written communication skills
- A warm, friendly, and patient personality with the ability to connect comfortably with children and families
- Excellent organizational and problem-solving skills with strong attention to detail
- Ability to remain calm, patient, and positive in a busy environment
- A genuine passion for creating positive dental experiences for children
- Ability to multitask and thrive in a dynamic, fast-paced environment
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success.
#PassionMP
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note-taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing
[email protected] 