Job Summary
We are seeking a dynamic and organized Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations of the medical office. Your enthusiasm and professionalism will help create a welcoming environment for patients while managing essential administrative tasks. If you thrive in a fast-paced setting and enjoy providing exceptional customer service, this opportunity is perfect for you!
Duties
- Greet patients warmly and assist them with check-in and check-out procedures, ensuring a positive experience from arrival to departure
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly and accurately
- Maintain electronic medical records (EMR) systems or similar platforms, ensuring all patient information is current and confidential
- Verify patient insurance details, process payments, and handle billing inquiries with clarity and professionalism
- Schedule appointments efficiently, coordinate follow-ups, and manage the appointment calendar to optimize provider availability
- Support clinical staff by preparing patient charts, updating medical histories, and organizing documentation as needed
- Ensure the reception area remains organized, clean, and welcoming at all times
Skills
- Mandarin & Cantonese speaking is a MUST
- Proficiency with electronic medical records (EMR) systems
- Strong knowledge of medical terminology to accurately communicate with patients and staff
- Previous experience as a receptionist or in a medical office setting is highly desirable
- Solid background in medical office administration and front desk operations
- Excellent communication skills for handling multi-line phone systems and patient interactions
- Ability to multitask efficiently in a busy environment while maintaining attention to detail
- Familiarity with office equipment and software applications related to healthcare administration
Join us in delivering outstanding patient care through exceptional administrative support! We value energetic professionals who are eager to contribute their skills in a vibrant healthcare environment. This paid position offers an exciting opportunity to grow your career in medical office administration while making a meaningful difference in patients’ lives.
Pay: $17.60-$19.60 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person