Job Overview
We are seeking a detail-oriented and organised Order Administrator to join our team. This role involves managing order processing, maintaining accurate records, and providing exceptional administrative support to ensure smooth operations. The successful candidate will possess strong computer skills, excellent organisational abilities, and professional communication skills. This is an excellent opportunity for individuals with administrative experience looking to contribute to a dynamic organisation.
Responsibilities
- Process customer orders accurately using Microsoft Office, QuickBooks, and Google Workspace applications
- Manage data entry tasks efficiently, ensuring all order information is up-to-date and correctly recorded
- Respond promptly to customer enquiries via phone and email, demonstrating professional phone etiquette
- Maintain organised records of orders, invoices, and related documents
- Collaborate with various departments to facilitate order fulfilment and resolve any discrepancies
- Assist with administrative duties such as filing, scheduling, and general office support
- Ensure compliance with company policies and procedures in all administrative activities
Qualifications
- Prior office experience or administrative experience is preferred
- Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook), Google Workspace (Gmail, Sheets, Drive), and QuickBooks
- Excellent organisational skills with the ability to prioritise tasks effectively
- Fast and accurate typing skills for efficient data entry
- Good phone etiquette and communication skills to interact professionally with clients and team members
- Attention to detail and accuracy in all aspects of work
- Ability to work independently as well as part of a team in a fast-paced environment
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person