Job Title: Dispatcher
Job Summary: We are seeking an experienced and reliable Dispatcher to join our transportation/logistics client’s team in Burlington! The ideal candidate brings a minimum of 10 years of experience in the logistics or transportation industry and thrives in a fast-paced, high-demand environment. This role is responsible for coordinating driver schedules, managing shipping documentation, and ensuring efficient, on-time deliveries while maintaining clear and consistent communication with drivers and internal teams.
The successful candidate is highly organized, detail-oriented, and comfortable using dispatching software and Microsoft Office, particularly Excel. A positive, “all hands-on deck” attitude is essential, as this role requires flexibility and a willingness to support operations beyond standard business hours when needed. We are looking for someone who is dependable, proactive, and interested in a long-term opportunity with our growing team.
Job Type: Full-time, permanent. 100% on-site.
Job Location: Burlington, ON
Shift Structure: Monday to Friday; Day Shift (10am-6pm) but must be flexible to answer dispatch calls outside of normal working hours when needed as some drivers work throughout the night.
Compensation Structure: $26.00/hour-$32.00/hour, depending on experience.
Responsibilities:
· Coordinate and dispatch drivers efficiently to meet delivery schedules and customer requirements
· Monitor driver routes and provide real-time support, including handling unexpected delays or issues
· Communicate with drivers throughout the day and outside standard hours when necessary to ensure smooth operations
· Accurately enter and manage scale tickets, bills of lading, and other shipping documentation
· Maintain up-to-date records in dispatching software and internal systems
· Collaborate with operations, customers, and drivers to ensure timely and accurate deliveries
· Track shipments and provide status updates to internal teams and clients as required
· Ensure compliance with company policies, transportation regulations, and safety standards
· Assist with administrative duties, including data entry and reporting using Microsoft Office (especially Excel)
· Other duties as assigned
Skills/Qualifications:
- Minimum 10 years of experience in a dispatcher role within the logistics or transportation industry
- Strong knowledge of shipping documentation, including scale tickets and bills of lading
- Proficiency in dispatching software and Microsoft Office Suite, with strong Excel skills
- Excellent communication and problem-solving abilities in a fast-paced environment
- Strong organizational skills with high attention to detail and accuracy
- Ability to multitask and prioritize effectively under pressure
- Flexible and dependable, with willingness to respond to driver communications outside standard business hours when required
- Self-motivated with a strong commitment to long-term employment and growth within the company
- Ability to work independently as well as part of a team
Apply Today!
Note – AI-assisted tools may be used to help screen, assess or shortlist candidates. All final hiring decisions are made by our team.
Job Types: Full-time, Permanent
Pay: $25.00-$32.00 per hour
Experience:
- Dispatcher: 5 years (required)
- Logistics/Transportation industry: 5 years (required)
Work Location: In person
