Classification Title: Human Resources Administrator
Department: Human Resources
Hours of Work: 40 Hours Per Week (Full-Time, 1-Year Fixed-Term Contract)
Reports to: Executive Director
Number of Position: 1 (2 Carlton St., Toronto)
Pay Range: $55,000 - $60,000 Annually
Application Deadline: Monday, July 20, 2026
Requisition Type: Active Job Posting
Company Overview
Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment. The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training. Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are. Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.
Position Overview:
Reporting to the Executive Director, the Human Resources Administrator provides comprehensive administrative and coordination support to ensure the efficient delivery of human resources operations at Street Haven. This role plays a key part in supporting recruitment, onboarding, employee lifecycle administration, HR systems maintenance, training coordination, and employee record management. The Human Resources Assistant works closely with the Human Resources Coordinator, Payroll, IT, and leadership to ensure accuracy, compliance, and a positive employee experience throughout the employment lifecycle.
Key Responsibilities
Talent Acquisition & Onboarding
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Coordinate full-cycle recruitment activities, including job postings, applicant tracking, resume screening, interview scheduling, and candidate communications
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Conduct employment reference checks and support candidate selection processes
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Prepare and issue employment offer letters and employment agreements to successful candidates, ensuring accuracy and alignment with organizational standards
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Coordinate new hire documentation and onboarding processes (IT, Payroll, etc.), ensuring timely completion of employment forms and compliance requirements.
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Schedule and facilitate new employee orientations to support successful onboarding
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Maintain recruitment records and applicant tracking systems to ensure accuracy and compliance
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Coordinate employee setup, including IT access, equipment requests, security access, organizational systems, and onboarding logistics.
HR Administration, Employee Lifecycle & Operational Support
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Maintain accurate and up-to-date employee records in HRIS, Excel, and electronic HR filing systems, including personal information, compensation changes, employment status updates, and performance review tracking
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Prepare employment-related documentation, including employment verification letters and other HR correspondence
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Support leave of absence administration, including documentation tracking, in coordination with the leadership teams
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Maintaining and updating HR policies, employee data, procedures, and internal documentation, and support coordination of HR initiatives and projects, such as performance appraisal process, and compliance tracking
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Provide comprehensive HR administrative and operational support across all Street Haven programs, departments, and leadership teams to ensure consistent, efficient, and high-quality HR service delivery.
HR Operations, Employee Relations & People Experience
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Serve as a first point of contact for employee and management inquiries, providing guidance on HR policies, procedures, and workplace matters.
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Support employee relations by assisting with employee matters, workplace concerns, investigations, accommodations, performance, attendance, and conflict resolution.
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Coordinate employee engagement, wellness, recognition, and People & Culture initiatives that foster a positive and inclusive workplace.
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Prepare HR reports, internal communications, documentation, and tracking tools to support HR operations and organizational initiatives.
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Support the development, implementation, and continuous improvement of HR policies, procedures, programs, and organizational initiatives.
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Promote compliance with employment legislation, collective agreements, organizational policies, and HR best practices while providing HR guidance and support to leadership.
Skills & Competencies
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Excellent organizational skills with attention to detail
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Strong interpersonal and communication abilities
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Demonstrated ability to maintain confidentiality
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Proficiency with Microsoft Office Suite
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Ability to prioritize multiple tasks in a fast-paced environment
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Solution-oriented approach to problem-solving
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Commitment to diversity, equity, and inclusion principles
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Cultural sensitivity and awareness
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Other duties as required
Qualifications, Skills & Experience
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Post-secondary education in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience.
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Minimum 2-3 years of progressive Human Resources experience, preferably in a non-profit, healthcare, social services, or unionized environment.
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Knowledge of Ontario employment legislation, HR best practices, and experience supporting recruitment, employee relations, and HR administration.
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Proficiency in Microsoft Office Suite and Human Resource Information Systems (HRIS); experience with ADP Workforce Now is considered an asset.
Inclusion
We are committed to diversity, equity and inclusion. Street Haven is an equal opportunity employer and candidates from diverse communities are strongly encouraged to apply.
We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please advise us in advance if you require accommodation so we can plan as necessary.
Application process
To be considered for this position, you are committed to the mission of Street Haven. Street Haven is directed by the principles of Housing First and Harm Reduction, with all policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion. We strongly encourage applications from women, and we welcome applications from candidates who can relate to and understand the unique needs of our client population.
We thank all applicants for their interest but only those selected for an interview will be contacted.
