Where luxury meets results
Are you poised, professional, and passionate about delivering a five-star client experience? Village Wellness Spa, a high-end medical spa with over 35 years of excellence, is seeking a Full-Time Front Desk Coordinator to be the polished first impression our clientele expects.
This is not a seasonal or temporary position. We are looking for someone ready to commit long-term (2+ years) and grow with our team.
Key Responsibilities:
- Greet clients with warmth and professionalism in person and over the phone
- Manage appointment bookings, confirmations, and daily spa flow using Meevo software
- Coordinate consultations and maintain accurate medical files
- Handle product and package sales with grace and confidence
- Assist with front desk merchandising, inventory, and opening/closing procedures
- Ensure all client touchpoints are elegant, timely, and exceptional
Requirements:
- Fluent English, both spoken and written, with an elegant and professional phone voice
- Polished appearance and communication style – warm, articulate, and refined
- Minimum 2 years of customer service or front desk experience (spa, clinic, hotel, or hospitality preferred)
- Tech-savvy and comfortable navigating booking software and email systems
- A genuine passion for wellness, beauty, and client care
- Not a student or temporary worker – this role requires long-term commitment
- Must be legally eligible to work in Canada
Why Join Us?
- Hourly wage: $20–$24/hour, depending on experience
- Profit-sharing bonus structure
- On-site parking & generous staff discounts + spending allowances
- Supportive, high-performing team environment
- Growth opportunities within an established and growing luxury brand
Apply now with your resume and a brief cover letter explaining why you're the perfect fit for a luxury spa environment. Only qualified applicants will be contacted for interviews.
[email protected]
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- On-site parking
- Store discount
Ability to commute/relocate:
- Mississauga, ON L5K 1P9: reliably commute or plan to relocate before starting work (required)
Application question(s):
- This role requires a polished and professional phone voice. Are you comfortable being the first point of contact for a luxury clientele?
- This is not a temporary or summer position. Are you available to commit for at least 2 years?
- Are you available to work full-time, including evenings and Saturdays?
Experience:
- in a front desk, customer service, or spa coordinator role: 2 years (required)
Language:
Work Location: In person
