EMPLOYMENT OPPORTUNITY
***FRONT OF HOUSE SUPERVISOR***
Seasonal
Department: Redwood Meadows Golf Club
Reports to: Food & Beverage Manager/Front of House Manager
Competition Closes: Until Filled
Purpose of Job
In the role of FOH SUPERVISOR, reporting to the FOH Manager and F&B manager, you will provide an exceptional customer service that our Guests will remember. Your ability to work as a team leader combined with your service and supervisory skills and your engaging personality will ensure that our Guests have a memorable experience. If you have the drive to excel, passion for creating exceptional customer service and be a part of a leading hospitality destination in Alberta, we would like to hear from you.
Primary Responsibilities
- To supervise and assist with training of a strong FOH team.
- Assisting in doing weekly orders as needed to maintain supply of liquor
- Assist in upholding policies and procedures
- Training staff on POS system (Pixel Point)
- Inventory controls of restaurant, bar, beer cart and 10th Tee
- Ability to take orders for the guests.
- To ensure that all morning and closing duties are done by staff.
- Assist guests regarding menu items in an informative and helpful way
- Ability to make & serve cocktails as per the present standards and have full knowledge of Food and Beverage Menu
- Ensuring the restaurant and all outlets are clean & tidy at all times.
- Making sure inventories are up to date.
- Clearing tables and providing quality service to our guests
- Responsible to ensure all our guests leave with a positive dining experience
- Be aware of all Restaurant Environment and Health & Safety Procedures including Emergency Evacuation
- Follow all safety and sanitation policies when handling food and beverage
- Liaising and communicating effectively with all appropriate operational departments.
- Developing & cultivating strong working relationships with all stakeholders (guests & colleagues alike)
- Performing other duties as assigned or directed by the FOH Manager and/or Food and Beverage Manager.
- Assist with disciplinary action reports with FOH staff
Knowledge and Skills Required
- Ability to work under pressure.
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Minimum of 2 years of experience as a Supervisor in a high-volume restaurant, Hotel or conference centre is required.
- Knowledge of wines, beers and liquor.
- Ability to lift up to 50 lbs.
- Should possess professional attitude, strong interpersonal skills and be a good team player.
- Ability to give written and vocal instructions to the colleagues.
- Must have Pro Serve Certificate
- Pixel Point experience an asset
Working Conditions
- Must be 18 years of age or older
- Work within a 24/7 operation with ability to work flexible hours when required (days, evening, nights, weekends and holidays)
- Must have employment eligibility in Canada
- Must have a reliable means of transportation
NOTE:
Please note that this organization adheres to Sections 1 - 9 of the Aboriginal Employee Preference Policy for selection and displacement. Only those applicants selected for an interview will be contacted. The successful candidate will be under a probationary period at the commencement of his or her employment.
Job Types: Full-time, Part-time, Seasonal
Pay: From $20.00 per hour
Benefits:
- Discounted or free food
- On-site parking
Ability to commute/relocate:
- Redwood Meadows, AB T3Z 3G6: reliably commute or plan to relocate before starting work (required)
Language:
Work Location: In person
