Overview
We are seeking a friendly and professional Cashier/Customer Service representative to join our retail team. This role is essential in providing exceptional service to customers, managing transactions efficiently, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills, be organized, and have a passion for delivering excellent customer service.
Duties
- Greet customers warmly and assist them with their purchases
- Operate POS systems accurately for cash handling and credit transactions
- Provide product information and demonstrations when needed
- Manage customer inquiries via phone or in person with professionalism and courtesy
- Maintain organized merchandising displays to enhance product visibility
- Ensure the checkout area is clean, organized, and well-stocked
- Assist in inventory management and stock replenishment as required
- Uphold company policies on cash handling and security
Experience
- Previous experience in retail sales, cashiering, or customer service preferred
- Strong communication skills in English
- Familiarity with POS systems and basic math skills for accurate cash handling
- Experience with merchandising is advantageous
- Demonstrated ability to manage time effectively in a fast-paced environment
- Excellent phone etiquette and organizational skills to handle multiple tasks simultaneously
- Ability to upsell products and provide exceptional customer service to foster repeat business
Pay: $16.75 per hour
Work Location: In person
