Location: Toronto, ON
Onsite Flexibility: Hybrid 4 days on-site, 1 day work from home
- Position Type: Contract
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Contract Duration: 12 months (extension possible based on performance and business needs; conversion possible based on performance and business needs)
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Pay Rate: C$60.00 C$75.00 / Hour (CAD)
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Shift / Schedule: Monday Friday, 9:00 AM 5:00 PM
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Travel Requirements: Not required
This is a specialized professional role that focuses on the improvement of the Agile team and drives the methodology, provides guidance on its application and associated processes, protects the team from outside distractions, conducts ceremony facilitation, removes impediments, and is dedicated to the Agile team. The Scrum Master understands Agile and helps stakeholders work according to the method for the benefit of the team and the projects. This role supports AI-related projects within a Global Security & Defense team at a major financial institution, operating within a high-visibility program focused on AI-led initiatives in cybersecurity, global security, and defense. The team is currently transitioning from a SAFe-like model, and this Scrum Master will work closely with PMs to help organize pods. Each Scrum Master will support 2 3 Agile pods on different workstreams, reporting to the same manager. This is a fast-paced Agile transformation environment where teams are moving from traditional project management to Agile. The team consists of approximately 15 people, with a collaborative and supportive culture, and offers exposure to AI-led initiatives supporting cybersecurity. Mindset and cultural fit outweigh technical, banking, or AI experience. The hiring manager is looking for an experienced Scrum Master with strong coaching, communication, and Agile transformation skills, plus enough project management experience to work effectively in a hybrid Agile environment.
CUSTOMER
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End-to-end facilitation of the Agile processes.
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Drives continuous improvement and change, acting as a change agent to adapt processes to maximize productivity throughout the project lifecycle.
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Engages appropriate stakeholders to identify and manage impediments and required outcomes of projects for the business.
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Identifies Agile team improvement opportunities and looks externally for best practices in order to increase team productivity.
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Makes sure there is no hidden work, ensuring that everything the Agile Team is working on is acknowledged and accounted for in the Product Backlog, protecting the team from distractions.
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Owns enforcement of the Agile practices and ceremonies; provides advice and guidance to the Agile project team, as required, regarding best practices in Agile project management.
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Manages Work In Progress Limits, making sure the team is not working on too many stories/tasks at once, and helps them get into a flow of starting and completing work in a predictable manner.
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Encourages the Team to look for opportunities to support each other (e.g., focus on higher priority Stories that team members are struggling with).
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Ensures a collaborative culture exists within the Team, promotes team building and ensures team engagement.
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Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time, in particular the daily stand-up meeting and engagement of control partners.
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Works across the Agile team to ensure Agile artifacts and information are accurate and up to date.
SHAREHOLDER
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Adheres to enterprise frameworks or methodologies that relate to activities for our business area; ensures respective policies/practices are well executed, meets business needs, complies with internal and external requirements, and aligns with business priorities.
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Drives project execution that is aligned to established cost, timing, deliverable and scope objectives; adheres to enterprise governance to ensure that projects meet all the performance, quality and compliance standards and follows the approved methodology.
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Works directly with key stakeholders to remove impediments and help manage cross-Agile team dependencies; shares accountability with Agile Coach (and CoE where applicable) for spreading best practices throughout the team and organization; collaborates with Product Owner(s), Technology Lead(s) and Team(s) on Sprint planning, impediment removal, and Team execution.
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Keeps abreast of emerging impediments, issues, trends, and assesses potential impacts; maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.
PRIMARY RESPONSIBILITIES
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Remove risks, blockers, and impediments.
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Facilitate Agile ceremonies and team governance.
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Coach teams on Agile practices and servant leadership.
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Build high-performing teams and improve Agile maturity.
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Support reporting, governance, regulatory reporting, and occasional financial tracking during the transformation.
- Project management experience
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Scrum and Agile methodologies (2 4 years of experience)
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Agile tools JIRA and Confluence
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Strong communication skills
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Leadership qualities
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Facilitation skills
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Strong Scrum Master and Agile coaching experience, rather than a traditional Project Manager mindset
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Experience supporting teams through Agile transformations
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Prior experience establishing, organizing, and optimizing pods/team structures
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Strong stakeholder management and communication skills
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Strong expertise in Agile delivery tools JIRA, Confluence
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Scrum Master mindset and ability to serve as a servant leader
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Agile coaching and team-building ability
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Experience managing governance, reporting, and organizational change
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Experience with governance and reporting
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Experience with risk and issue management
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Experience with stakeholder coordination
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Experience with team coaching and Agile transformation
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Strong servant leadership and coaching skills
- SAFe / Agile certifications (e.g., CSM, PSM)
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Power BI / Tableau hands-on experience
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Experience with metrics, dashboards, and data analysis
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AI or cybersecurity experience
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Familiarity with AI tools
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Previous TD Bank experience (candidates will already understand TD's Agile framework)
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Banking / financial services background
- Any level of education accepted; equivalent experience is more important
- 2 4 years of relevant Scrum Master experience (candidates with 5 7 years may be considered if they accept the compensation range)
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Proven Scrum Master experience
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Some project management background is required
- Approximately 4 hours per day spent in meetings
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Internal-only interactions (no external stakeholder contact)
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No access to customer data
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No overtime required
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No rotation required
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2 3 weeks of training period upon start
- Medical, Vision, and Dental Insurance Plans
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401k Retirement Fund
- Interview process: 1 round, virtual, 30 minutes
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Opportunity for contract extension and conversion to permanent based on performance and business needs
This client is a leading financial services and banking institution operating across Canada and internationally, with a team of thousands of professionals spanning technology, cybersecurity, risk management, and digital innovation. The organization employs Scrum Masters, Agile coaches, release train engineers, IT specialists, solutions developers, and project managers who collaborate across high-visibility programs including AI-led initiatives in global security and defense. With a strong emphasis on Agile transformation, collaboration, and long-term career growth, the client offers contractors meaningful exposure to cutting-edge programs and a pathway to conversion.
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number: 26-09025
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