Prio Auto Service is looking for a reliable and organized Service Reception & Intake Coordinator to manage our front desk and customer intake on Saturdays.
This position is ideal for someone who is friendly, professional, comfortable speaking with customers, and able to keep the service department organized throughout the day.
Responsibilities
- Answer incoming phone calls and respond to customer inquiries
- Greet customers arriving at the service department
- Check customers and vehicles in for service
- Gather information about vehicle concerns and requested repairs
- Create and schedule service appointments
- Coordinate with mechanics to determine whether repairs or services can be completed the same day
- Communicate estimated timelines and updates to customers
- Maintain an organized schedule for the service department
- Record customer, vehicle, and service information accurately
- Assist with basic front-desk and administrative duties
- Provide professional and friendly customer service at all times
Qualifications
- Strong communication and customer service skills
- Professional and friendly attitude
- Organized and able to manage multiple customers, calls, and appointments
- Comfortable working independently
- Basic computer skills
- Reliable and punctual
- Automotive experience or knowledge is an asset, but not required
- Previous receptionist, customer service, service advisor, or automotive shop experience is an asset
Schedule
Every Saturday from 10:00 AM to 4:00 PM
This is a part-time Saturday position with the possibility of additional hours depending on business needs.
What We’re Looking For
We are looking for someone who can confidently manage the front of the service department, make customers feel welcome, keep appointments organized, and communicate effectively with our mechanics to help determine what work can be completed that day.
If you are dependable, personable, organized, and enjoy working with customers, we would like to hear from you.
Pay: $20.00 per hour
Expected hours: 6.0 per week
Benefits:
- On-site parking
- Paid time off
Experience:
- Service: 1 year (preferred)
- Receptionist: 1 year (preferred)
Work Location: In person
