Premium Retail & E-Commerce Business — Vancouver, BC
An established premium retail business in Vancouver is looking for a highly organized, motivated and tech-savvy individual to manage our growing online store while assisting with the day-to-day operations of our retail location.
This is a hands-on role combining e-commerce, customer service, retail operations and digital marketing. We are looking for someone who can eventually take ownership of many of these responsibilities rather than simply wait for instructions.
Responsibilities
E-Commerce & Online Store
- Manage and maintain our Shopify store
- Add and update products, photos, descriptions, pricing and inventory
- Process and monitor online orders
- Coordinate shipping, returns and online customer inquiries
- Maintain accurate online inventory
- Make basic Shopify website updates
- Organize collections and online merchandising
- Assist with promotions and email marketing
- Help improve the overall online shopping experience
- Assist with product photography and digital content
- Identify opportunities to improve online sales
Retail & Daily Operations
- Assist with day-to-day store operations
- Answer phone calls and emails
- Assist with customer inquiries
- Coordinate appointments and follow-ups
- Assist the sales team when required
- Receive and organize inventory
- Coordinate incoming and outgoing shipments
- Assist management with administrative tasks
The Ideal Candidate
We are looking for someone who is:
- Highly organized and detail-oriented
- Tech-savvy and comfortable learning new software
- Experienced with Shopify or e-commerce
- Professional and confident communicating with customers
- Able to work independently
- Comfortable multitasking in a busy retail environment
- Interested in premium/luxury products and retail
- Proactive and willing to take initiative
- Interested in growing into a larger role within the company
Experience in Shopify, e-commerce, luxury retail, fashion, digital marketing, photography or social media is an asset.
Position
Part-time or Full-time, in-person
Location: Vancouver, BC
Compensation: Based on experience
This position offers significant opportunity for growth for the right person. Our goal is to find someone who can become an important part of the business and progressively take greater responsibility for both our online and retail operations.
To Apply
Please submit your resume along with a short response to the following:
- What experience do you have managing a Shopify or other e-commerce store?
- What specific tasks have you performed within Shopify?
- Tell us about something you were responsible for managing independently.
- What interests you about a position combining e-commerce and retail operations?
Pay: From $19.00 per hour
Expected hours: 25.0 – 40.0 per week
Work Location: In person