Clinic Coordinator – Path to Manager
Pickering Walk-in and Family Practice
Location: Pickering, Ontario
Job Type: Part-Time, with opportunity to transition to Full-Time/Management Hours: 20–30 hours per week initially, with potential to increase to 30–40 hours per week
Compensation: $20.00–$22.00 per hour to start, based on experience
Start Date: As soon as possible
About Us: Pickering Walk-in and Family Practice is a busy community medical clinic providing walk-in and comprehensive family practice services to patients in Pickering and the surrounding community.
We are looking for a motivated, organized, and tech-savvy Clinic Coordinator who is interested in developing their career in healthcare administration and progressing into a Clinic Manager role. The successful candidate will work closely with the Clinic Director and Family Physicians and will play an important role in the day-to-day operations of the clinic. This is an excellent opportunity for someone who wants hands-on experience in healthcare management, clinic operations, and medical office administration.
New graduates are encouraged to apply.
Position Overview: The Clinic Coordinator will support the smooth and efficient operation of the clinic while providing excellent patient service. The successful candidate should be comfortable working in a fast-paced healthcare environment and be willing to assist with medical office duties when required. This position is intended to provide a pathway toward increased responsibility and eventual transition into a Clinic Manager position for the right candidate.
Key Responsibilities:
- Coordinate and support the daily operations of the walk-in and family practice clinic.
- Work directly with the Clinic Director and Family Physicians to support clinic operations.
- Assist with scheduling, patient flow, physician schedules, and administrative coordination.
- Provide front-desk and Medical Office Assistant (MOA) support when required.
- Register patients, manage appointments, answer telephone calls, and respond to patient inquiries professionally.
- Maintain accurate and confidential patient information in accordance with privacy and healthcare regulations.
- Work with the clinic's EMR system and maintain accurate electronic records.
- Assist physicians and clinical staff with administrative requirements.
- Coordinate communication between physicians, staff, patients, and external healthcare providers as required.
- Assist with billing, documentation, forms, referrals, and other administrative processes.
- Monitor clinic workflow and identify opportunities to improve efficiency.
- Assist with staff coordination, scheduling, onboarding, and day-to-day operational needs.
- Help maintain clinic policies, procedures, and administrative standards.
- Support inventory and office supply management.
- Assist with quality improvement and implementation of new clinic processes.
- Handle multiple priorities effectively while maintaining attention to detail.
- Take on increasing leadership and management responsibilities as experience and competency develop.
What We Are Looking For
- Minimum healthcare management certification/degree OR relevant healthcare/medical office management experience.
- New graduates with relevant healthcare administration or management education are encouraged to apply.
- Previous experience in a medical clinic, family practice, walk-in clinic, or healthcare setting is an asset.
- Familiarity with EMR systems and electronic medical records.
- Strong computer and technology skills; comfortable learning new software and systems.
- Ability to work as a Medical Office Assistant when required.
- Excellent organizational and multitasking skills.
- Strong communication and interpersonal skills.
- Professional, reliable, and patient-focused.
- Ability to work independently while also collaborating effectively with physicians and clinic staff.
- Strong attention to detail and ability to maintain confidentiality.
- Comfortable working in a busy, fast-paced clinical environment.
- Demonstrated initiative, problem-solving ability, and willingness to take responsibility.
- Interest in developing toward a clinic management/leadership role.
Ideal Candidate: The ideal candidate is someone who is ambitious, dependable, organized, and eager to learn. You should be comfortable wearing multiple hats and understand that a successful clinic coordinator may need to move between administrative, patient-service, and operational responsibilities throughout the day. We are particularly interested in candidates who want to build a long-term career in healthcare administration and clinic management, rather than simply looking for a short-term administrative position.
Career Growth: This position offers a clear opportunity for advancement. The successful candidate will initially work approximately 20–30 hours per week at $20–$22/hour, depending on qualifications and experience. As the candidate demonstrates competency, reliability, leadership, and knowledge of clinic operations, there will be an opportunity to transition to 30–40 hours per week with increased responsibilities and progression toward a Clinic Manager role.
Schedule - Part-time: approximately 20–30 hours per week initially - Potential transition to 30–40 hours per week - Flexible scheduling based on clinic operational requirements - Must be available to start as soon as possible
Why Join Us?
- Work directly with the Clinic Director and Family Physicians.
- Gain hands-on experience in family practice and walk-in clinic operations.
- Develop healthcare administration and leadership skills.
- Opportunity for advancement into a management position.
- Supportive environment focused on professional development.
- Excellent opportunity for new graduates seeking practical healthcare management experience.
How to Apply: Please submit your resume and a brief cover letter outlining your education, relevant experience, availability, and why you are interested in developing a career in clinic management to [email protected]. We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Pickering Walk-in and Family Practice is an equal opportunity employer.
Pay: $20.00-$22.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
