About Us
Premier Paper is a B2B office supplies company with a strong focus on bulk copy paper, laser toners and printing services. We are one of the largest locally owned & operated business selling volume based office supplies.
We are seeking results oriented, sales-driven Inside Sales Representative / Customer Service with 1 year of demonstrated successful sales experience to help continue our growth and to be part of a fun and dynamic company.
Position Overview
A multi-functional role ideal for someone who thrives in a fast-paced environment, has a strong work ethic, who understands the sale process from cold-calling, prospecting opening and managing accounts and the importance of building strong customer relationships.
Strong English communication skills and organizational skills are essential, as this role involves daily interaction with customers and internal teams.
Inside Sales (Primary Focus) & Customer Service
- Sales & business growth through Prospecting & Sales Development
- Strong comfort level with cold calling and high outbound call volumes
- Manage inbound sales calls and emails from our online E-Commerce platform
- Prepare quotes, process orders, and follow up on sales opportunities
- Build and maintain long-term customer relationships
- Identify upselling and cross-selling opportunities
- Support & assist with pricing, orders, and customer communication
Office Coordination & Administration
- Familiar with CRM (Customer Contact Management Applications)
- Enter & manage and tracking orders, invoices.
- Coordinate communications between sales, management and delivery drivers
- Communicate with vendors
Check us out if you:
- Have the drive to exceed monthly sales goals through prospecting with outbound phone calls, area canvassing and follow-up work through phone and internet communications
- Want to work in a growth-oriented company and confidently working independently in a team environment
Qualifications/ What you have:
- Preferred Post Secondary Diploma/ Degree in Business Administration/ Marketing
- Comfortable on the phone and confident making sales calls
- 1 year of proven experience in inside sales, customer service & office administration
- Proven aptitude for identifying and closing new business over the phone, over email
- Working knowledge of CRM applications
- Proficiency with Microsoft Office (Word, Excel)
- High attention to detail, action-oriented, results oriented, enthusiastic personality
- Bilingualism is an asset
- Experience in the office consumables is a strong asset
Key Responsibilities (Working with our Vendor Partners)
- Generate new business opportunities through outbound prospecting and lead sourcing
- Research and identify key decision-makers and influencers within target organizations
- Build and maintain strong relationships through consistent follow-up
- Schedule and coordinate business appointments
- Maintain and update prospect data within the sales database
- Convert inbound and outbound leads into paying customers
- Achieve or exceed monthly sales targets and KPIs
- Manage client expectations and respond to inquiries in a timely, professional manner
What We Offer
- Competitive salary based on experience
- Supportive, collaborative team environment, opportunity for growth within Premier Paper
- Dynamic, fun & challenging environment
Why work at Premier Paper
We recognize that every member of our team is vital to our success. High performance is rewarded with competitive base + commissions, with additional remuneration opportunities for exceeding targets.
You understand that your achievement is grounded in enthusiasm, professionalism, teamwork, fun and perseverance!
How to Apply
Please Email your resume and cover letter outlining your relevant experience at [email protected] and let us know why you would like to work with us—we would like to learn more about you.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Renumeration: $50,000.00-$55,000.00 + Commissions (Based on Experience)
Salary range considers direct industry experience, proven & demonstrated sales experience.
Application question(s):
- Do you have experience working in a Business-to-Business consumables industry?
- How many years of experience do you have in inside sales/ marketing, customer service, or office administration?
Job Type: Full-time
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- Mileage reimbursement
- On-site parking
- Vision care
Work Location: In person
