The hourly wage rate for this position is $20.86 . Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.
Supervisor Responsibilities
This job has supervisorial responsibilities.
Summary
To consistently win one customer at a time through teamwork and living “The Levy Difference.” An employee is expected to perform their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team during busy working periods.
Essential Duties and Responsibilities
- Assist Catering Coordinator with the preparation of upcoming catering events
- Creates documentation for Catering Binder as requested
- Conducts monthly inventory of catering equipment and product
- Supervise various Catering events, ensuring the events run smoothly
- Lead event set up, ensuring all aspects of the event are properly set up
- Ensure all items are returned to their proper storage locations and that the event is cleaned up properly, following closing procedures
- Lead and assist team members in assigned task including working as a catering server and other job duties as per operational needs
- Ensures cleanliness, readiness, and safety of assigned catering area following health and safety protocols
- Ensure all staff has signed in and out of the catering event binder
- Be on time and ready for work in approved uniform and non-slip shoes.
- Must maintain knowledge of the available food & beverage offered during the event
- Must be able to follow instructions on the Banquet Event Order (BEO)
- Always exceeds guest expectations
- Establish rapport with guest, effectively using suggestive and upselling techniques
- Able to resolve customer complains in a friendly and service-oriented manner
- Must be able to operate different food warming equipment, beer taps, POS Machines and any other equipment used during the event
- Able to resolve team issues in a professional manner
- Responsible for following proper cash handling policy and procedures
- Complete closing duties in timely manner
- Assist other departments when needed to ensure optimum service to guests
- Must be able to effectively communicate with managers and co-workers to effectively accomplish goals.
- Participate in daily pre-shift
- Know locations of event spaces in the stadium
- All other tasks as delegated by Supervisor or Manager.
Team
- Displays a positive attitude toward teammates and managers
- Helps fellow team members whenever necessary
- Always on time and ready to perform required duties
Physical Demands/ Work Environment
- Ability to lift and carry up to 40lbs.
- Frequent periods of standing and walking
- Outdoor venue subject to changing environmental conditions.
- Frequent use of stairs.
- Size of Stadium tends to involve higher physical demands on event days.
- Sensory Attention: this environment is a noisy loud environment on event days.
Language Skills
- English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
- French is considered an asset; but is not mandatory.
Qualifications
- Minimum of 2 years’ previous catering or hospitality experience
- Proven supervisory skills and experience, capable of motivating and leading a team
- Creative ability to apply to the catering presentation of the food service operation
- Must have completed high school or equivalent. Relevant work experience will be considered an asset.
- Must be bondable, and pass an employer administered background check.
- Must be able to demonstrate mathematical skills
- Must possess a valid Smart Serve Certificate
- Knowledge of Microsoft Office (Word and Excel)
- Must be able to multi-task
- Must be able to work in a fast pace environment
- Must be able to work flexible shifts including nights, weekends, and holidays.
- Advance Food Safety Certification considered an asset
