Key Account Manager

Détails du poste

Duties and Responsibilities:

Qualifications

A minimum of 2 years of demonstrated success in an account management role
A degree or equivalent in a scientific and/or business discipline is preferred
Experience in the supplement/nutraceutical or directly adjacent industry
Strong consultative selling and relationship-building skills
Demonstrated ability to identify, qualify, and convert new business opportunities
Strong understanding of sales pipeline management and CRM best practices

Accountabilities & Duties

Develop and maintain strong relationships with assigned client accounts
Serve as the primary commercial point of contact for key clients
Develop and execute account growth strategies and annual business plans
Conduct regular business reviews and strategic planning meetings
Identify opportunities for line extensions, reformulations, and new product launches
Coordinate commercialization projects with internal teams
Manage active orders, forecasting, pricing, and change management activities
Monitor account performance, profitability, and customer satisfaction
Cross-functional collaboration to ensure successful project execution & client satisfaction
Build and maintain a robust sales pipeline within Zoho CRM
Track sales activities, conversion metrics, and pipeline progression
Collaborate with team on new business development opportunities
Generate new opportunities through trade shows, conferences, and industry events

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