Founded in 1995, QPS Evaluation Services Inc. is the world's largest Accredited Field Evaluation Agency and a leading independent third-party testing, certification, and field evaluation organization. Headquartered in Toronto, Ontario, we operate a state-of-the-art testing laboratory with engineering service offices across Canada, the USA, and Europe.
As an accredited Nationally Recognized Testing Body (NRTL) and a division of Applus Laboratories, we pride ourselves on employing top-tier engineering and support staff with unparalleled expertise. Our unmatched customer service demonstrated through exceptional delivery times, cost efficiency, and a positive attitude, has attracted and retained thousands of satisfied customers. As we enter a growth phase, we are looking for talented individuals to join our engaged workforce. For more information, please visit our website Applus+ QPS | Applus+ Laboratories
Applus+ QPS is seeking a highly organized and customer-focused Project Coordinator to join our growing team. Reporting directly to the Business Line Manager, this role plays a critical part in ensuring the successful execution of certification and testing projects from initiation through completion. This position will be located at our office in Toronto and on-site.
As a key point of contact for customers and internal stakeholders, you will coordinate project activities, manage timelines, facilitate communication between teams, and help deliver an exceptional client experience. This is an excellent opportunity for someone who enjoys working in a fast-paced technical environment and thrives on collaboration, organization, and problem-solving.
What You'll Do
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Serve as a primary liaison between customers, engineering teams, and internal stakeholders throughout the project lifecycle.
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Communicate project requirements, timelines, sample needs, and technical documentation requirements to customers.
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Review technical documentation and prepare project packages for kick-off.
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Coordinate and assign projects to engineering staff based on project scope, priorities, and resource availability.
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Track project milestones and ensure project activities are completed on schedule.
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Support project coordination activities across Ordinary Location (OrdLoc) and Toronto Hazardous Location (HazLoc).
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Utilize business systems and project management tools, including Microsoft Dynamics, to manage project assignments and monitor progress.
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Proactively identify project risks, scheduling challenges, and resource constraints, helping to drive timely resolution.
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Collaborate with internal teams to address customer concerns and maintain a high level of customer satisfaction.
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Contribute to continuous improvement initiatives by identifying opportunities to streamline processes and enhance operational efficiency.
What We're Looking For
Required Qualifications
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Post-secondary education in Engineering, or a related discipline or Minimum of 3 years of project coordination, customer service, or related experience.
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Strong written and verbal communication skills with the ability to interact effectively with both technical and non-technical audiences.
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Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
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Exceptional organizational skills and the ability to successfully manage multiple projects and competing priorities.
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Detail-oriented with strong problem-solving and relationship-building abilities.
Preferred Qualifications
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Project Management diploma, certificate, or formal project management training.
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OACETT certification or EIT of PEO.
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Experience using Microsoft Project or similar project management software.
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Previous experience within the Testing, Inspection, and Certification (TIC) industry.
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Familiarity with technical documentation, including manuals, datasheets, drawings, and product specifications.
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Experience working in engineering, testing, certification, or other technical environments.
What We Offer
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Collaborative Environment: Work alongside experienced and supportive professionals dedicated to your success.
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Career Growth: Grow your career in a company that values and recognizes the contributions of its employees.
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Energizing Work Atmosphere: Join a dynamic environment committed to delivering quality results and treating customers with the utmost respect.
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Competitive Salary: We offer a competitive salary that reflects your skills and experience.
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Expected Compensation: $60,000.00 to 78,000.00 per year. Compensation will be determined based on experience, skills, and qualifications and falls within the expected range for this role.
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Generous Time Off: Enjoy a paid vacation to ensure a healthy work-life balance.
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Opportunities for Professional Development: Access training and development programs to help you reach your career goals.
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Comprehensive Benefits Package: Enjoy additional benefits, including an RRSP match, health, dental, and vision coverage, a flexible work schedule, and the assurance that your well-being is prioritized.
This position represents an existing vacancy within our organization, an opportunity to step into a role where your talents will make a meaningful difference.
Use of Artificial Intelligence in Hiring
We use no AI in our recruitment process. Artificial intelligence is not used to screen, assess, or select applicants for this role.
Accessibility & Equal Opportunity
QPS is an equal-opportunity employer. We are committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request at any stage of the hiring process.
