Job Summary
We are seeking friendly, organized, and customer-focused Front of House Staff to join our vibrant restaurant team. The ideal candidate will excel in providing exceptional service, managing food and beverage orders, and creating a welcoming atmosphere for guests. This role is essential in ensuring smooth operations and memorable dining experiences for all patrons.
Duties
- Greet guests warmly and assist with seating arrangements to ensure a positive first impression
- Take customer orders accurately using POS systems such as Micros POS or similar platforms
- Handle cashiering duties including cash handling and basic math calculations for bills and change
- Serve food and beverages efficiently while maintaining high standards of food safety and food handling protocols
- Manage tables, ensuring timely service and guest satisfaction throughout their visit
- Maintain cleanliness and organization of the front of house area, including dining space, counters, and POS stations
- Address guest inquiries promptly and professionally, resolving any concerns to ensure excellent customer service
- Collaborate with kitchen staff to coordinate order delivery and ensure accuracy
Qualifications
- Previous experience in restaurant service or food industry roles is preferred but not required
- Familiarity with POS systems such as Micros POS or similar platforms is a plus
- Strong customer service skills with a friendly, approachable demeanor
- Excellent time management skills to handle multiple tables efficiently during busy periods
- Knowledge of food safety standards and proper food handling procedures
- Basic math skills for cashiering, cash handling, and bill calculations
- Ability to work in a fast-paced environment with professionalism and attention to detail
- Hospitality experience is advantageous but not mandatory; a positive attitude and willingness to learn are essential
This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences. We value professionalism, teamwork, and a passion for the food service industry.
Job Types: Full-time, Part-time
Pay: From $17.95 per hour
Benefits:
- Discounted or free food
- Store discount
Work Location: In person
