Sales & Customs Administrator
Location: Spruce Grove, Alberta
Employment Type: Full-Time
Industry: Transportation & Logistics
About the Role
We are seeking a highly organized and customer-focused Sales & Customs Administrator to support our growing transportation operations. This position combines customer service, sales support, customs documentation, and administrative coordination to ensure the efficient movement of freight across domestic and international borders.
The ideal candidate will have strong communication skills, attention to detail, and experience in transportation, logistics.
Key Responsibilities
Sales Administration
- Prepare and distribute transportation quotes and rate proposals.
- Respond to customer inquiries regarding services, pricing, and shipment status.
- Support the sales team with account management and customer follow-up activities.
- Maintain customer records and sales documentation within company systems.
- Coordinate shipment scheduling and communicate with dispatch and operations teams.
- Maintain transportation files and ensure all records are complete and compliant.
Customs & Documentation Administration
- Assist in preparing, reviewing, and processing customs documentation for cross-border shipments.
- Ensure compliance with customs regulations and transportation requirements.
- Coordinate with customs brokers, carriers and sale team
- Verify shipment information and maintain accurate import/export records.
- Monitor customs clearance status and resolve documentation issues promptly.
- Track freight movements and provide shipment updates to customers.
Qualifications
- Experience in transportation, freight forwarding, customs administration, or logistics support would be an asset.
- Knowledge of customs procedures and cross-border transportation regulations is an asset.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with transportation management systems (TMS) or customs software is an asset.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
What We Offer
- Competitive salary based on experience.
- Comprehensive benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
How to Apply
Interested candidates are invited to submit their resume outlining their relevant experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: From $60,000.00 per year
Work Location: In person
