Role: Intermediate Systems & Network Administrator (1–2 Positions)
Location: Primarily remote (GTA preferred for occasional data centre visits in Toronto/Etobicoke area)
Job Type: Full-time
Salary: $55,000 – $65,000 CAD per year (depending on experience) + performance bonus
Reports to: IT Director / Operations Lead
About CVC Groups
CVC Groups provides outsourced IT infrastructure support with a focus on computer, server and network setup, remote and on-site technical support, managed services and IT security. Its client base mostly consists of organizations across the major metropolitan areas of Canada. We are looking for someone who can provide technical support including 24/7 help-desktop and data centre support helpdesk. This role offers the freedom to work independently, flexibly, and the chance to benefit from the results of your work.
About the Role
We are looking for 1–2 motivated Intermediate Systems & Network Administrators to support our co-location data centre infrastructure and managed client environments. This role requires a mix of helpdesk support and infrastructure work. You will help ensure reliable uptime, handle support tickets, perform routine maintenance, and contribute to infrastructure improvements.
You will handle day-to-day client support tickets while also maintaining servers, virtual environments, backups, and networking for our long-term clients. This role offers variety, direct impact, and the opportunity to grow into more advanced infrastructure work.
Key Responsibilities
· Monitor and support servers, virtual machines, and network infrastructure.
· Handle support tickets: Microsoft 365, Outlook, OneDrive, password resets, user access, email issues, etc.
· Manage backups, replication, and basic disaster recovery tasks.
· Perform routine maintenance, patching, and server reboots.
· Troubleshoot and manage virtual machines and VHDX files.
· Support networking tasks (firewalls, DNS, IP whitelisting, VPN).
· Assist with client onboarding/offboarding and security tasks.
· Document procedures and help maintain runbooks.
· Participate in on-call rotation for critical issues.
Requirements
· 3–5+ years of IT infrastructure / systems administration experience (MSP or data centre preferred).
· Strong hands-on experience with Hyper-V, Windows Server, and Microsoft 365.
· Solid networking knowledge (TCP/IP, firewalls, VPNs, DNS) — Cisco/networking certification is a plus.
· Experience with backups, replication, and ticketing systems.
· Comfortable with Windows and basic Linux (CentOS/Rocky Linux).
· Good problem-solving and customer service skills.
· Eligible to work in Canada. GTA-based preferred for occasional on-site work.
What We Offer
· Competitive salary ($55k–$65k) with room for growth, and bonus potential.
· Flexible/remote work with occasional data centre visits.
· Opportunity to work on real production infrastructure supporting long-term enterprise clients.
· Direct impact on operations and potential for role expansion.
· Collaborative team environment with knowledge transfer from current senior staff.
To Apply: Please send your resume and a short note about your data center experience to HR [email protected] or call 416-332-8244. We thank all applicants; only shortlisted candidates will be contacted.
Pay: From $55,000.00 per year
Work Location: Remote
