Deli Supervisor;
Key Responsibilities
Team Leadership
● Train new employees on food preparation, safety, and customer service standards
● Provide direction on daily priorities and ensure tasks are completed
● Address performance issues and escalate concerns when needed
Operations Management
● Oversee daily deli operations, including food prep, cooking, and service
● Ensure all products are stocked, fresh, and properly displayed
● Monitor inventory levels and place orders as required
● Minimize waste and control food costs
● Maintain food prep for hot case and open face cooler following standard recipes (daily), as well as preparing deli orders for other locations
Food Safety & Compliance
● Ensure all food handling follows health and safety regulations (VIHA or applicable authority)
● Maintain cleanliness of prep areas, equipment, and display cases
● Complete temperature logs and food safety records accurately
● Ensure proper labeling, dating, and rotation of products
Customer Service
● Provide friendly, efficient service to all customers
● Handle customer concerns or complaints professionally
● Maintain a clean, welcoming deli area at all times
Cash & Store Support
● Assist with POS transactions as needed
● Support overall store operations during busy periods
● Work closely with store management to meet sales goals
Qualifications
● Previous experience in food service, customer service, or deli operations preferred
● Leadership or supervisory experience is an asset
● Strong understanding of food safety practices
● Ability to work in a fast-paced environment and prioritize tasks
● Reliable, organized, and able to lead by example
Working Conditions
● Standing for extended periods
● Early mornings, evenings, weekends, and holidays as required
● Handling hot equipment and food products
Reporting To
● Store Manager / Assistant Manager
Pay: From $18.65 per hour
Experience:
- Food preparation: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Food Safety Certification (required)
Work Location: In person
