Job Summary: We are seeking a highly organized and customer-focused Optometry Office Administrator to join our team. The ideal candidate will be responsible for managing the day-to-day operations of our optometry office, ensuring smooth and efficient administrative processes, and providing excellent patient care. This role requires a strong attention to detail, excellent communication skills, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and assist patients in a friendly and professional manner as they arrive at the office.
- Answer phone calls, schedule appointments, and manage the office’s calendar.
- Verify and update patient information, including insurance details and medical history.
- Assist in processing insurance claims and verify patient coverage.
- Maintain patient records, ensuring that all information is accurate and up to date.
- Assist the optometrists with preparing patients for exams and treatments.
- Handle billing and payments, ensuring accuracy in charges and receipts.
- Order and maintain office supplies and eyewear inventory.
- Coordinate and assist with patient follow-ups, including appointment reminders and test results.
- Ability to pre-test p and operate optometry equipment before patient sees the optometrist.
- Ensure the office environment is clean, organized, and welcoming.
- Assist with any other administrative tasks as needed to support the team and enhance patient care.
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Previous experience in a medical or optometry office setting preferred.
- Strong organizational skills with the ability to multitask and prioritize.
- Excellent verbal and written communication skills.
- Proficient in office software (Microsoft Office, Electronic Health Records, etc.).
- Ability to maintain confidentiality and handle sensitive patient information.
- Knowledge of optical terminology and basic understanding of optometry is a plus.
Job Type: Part-time
Pay: $16.00-$17.00 per hour
Work Location: In person
