Overview
The Technical Architect is responsible for high-level and low-level design and lead the implementation of Dynatrace platform primarily the managed Dynatrace but also have working knowledge of Dynatrace SaaS. This role would be a technical SME role acting as an Architect and as a Technical SME on the platform providing solutioning as well technical implementation serving as a single point of contact and authority in successfully executing a net new implementation of Dynatrace managed platform while being able to migrate from other monitoring/observability tools.
Responsibilities
1. Observability Architecture & Strategy
· Define and own the end‑to‑end observability architecture using Dynatrace across on‑prem, cloud, and hybrid environments.
· Design scalable, secure, and resilient monitoring and APM architectures aligned with enterprise standards.
· Establish observability best practices, standards, and patterns for applications, infrastructure, networks, and cloud services.
· Translate business and operational requirements into Dynatrace platform design and roadmap
2. Dynatrace Platform Design & Implementation
· Lead the design, deployment, and configuration of Dynatrace (Managed/SaaS) including Cluster, OneAgents, ActiveGate, extensions, and integrations.
· Architect solutions for APM, Infrastructure Monitoring, DEM (RUM & Synthetic), Log Monitoring, and Cloud Observability.
· Ensure optimal design for performance, high availability, and scalability of the Dynatrace platform.
· Define data organization standards (tenant, management zone, tagging, etc) and access control.
3. Integration & Automation
- Design and implement integrations with:
- CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub) – Good to have.
- ITSM tools (e.g., ServiceNow)
- Cloud platforms (AWS, Azure, GCP)
- Containers and orchestration platforms (Kubernetes, OpenShift)
- Drive automation of monitoring, alerting, and remediation using Dynatrace APIs, workflows, and SRE practices.
- Enable shift‑left observability and DevSecOps monitoring use cases.
4. Vendor & Platform Roadmap Management
- Act as the technical liaison with Dynatrace for architecture discussions, escalations, and roadmap alignment.
- Evaluate new Dynatrace features and drive adoption of next‑generation capabilities.
- Contribute to platform evolution, upgrades, and long‑term observability strategy.
5. Documentation & Knowledge Enablement
- Produce and maintain architecture diagrams, standards, runbooks, and design documents.
- Define operating models and handover processes for support teams.
- Support training initiatives and knowledge transfer across teams.
Qualifications
· Strong communication and executive level presentation skills.
· Extensive experience with Dynatrace implementations.
· Strong Applications and Infrastructure system design patterns and solutions knowledge in both traditional and cloud environments.
· Dynatrace Implementation or Administration professional certification.
· Canadian permanent resident or citizen.
Years of Experience: 8-15 years
Level of Formal Education: Bachelor’s degree in Computer Science is preferred but not necessary.
Pay: $110,000.00-$140,000.00 per year
Work Location: Remote
